DOTS Telephone Verification
Verify Customer Phone Numbers and Learn More About Them
DOTS Telephone Verification reaches out directly to your online contacts. The moment a contact enters a phone number into your online form, a call or text message goes out that contains a verification code that must be input before a transaction can continue.
 30-DAY USE
- Overview
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What is it?
DOTS Telephone Validation (TV) service brings greater insight into who is interacting with your site. Integrate real-time phone verification into your online store, CRM application or other Internet-based business system. It not only verifies each individual contact with a live phone call or SMS message but provides you with the ability to gain further contact
information to help you manage your customer lists.
Returns may include the type of phone line being used, the name and address associated with the phone number or even demographic data: in depth information to help assure that your contacts are who they say they are and are true customers or prospects rather than looky loos or fraudsters.
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What does it do?
DOTS Telephone VerificationSM works by sending a PIN via phone call or text message to each person interacting with your site. Optional integrated operations add layers of security to online transactions by using contacts’ telephone numbers to gain more information about them.
Why use TV?
Confirm whether or not a telephone is working and associated with the current contact by sending a phone call or text message in response to each individual contact’s telephone number input.
Add additional layers of identity verification to minimize bogus orders and reduce charge backs.
Append missing contact information for most telephone numbers.
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- Features & Benefits
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FEATURES
- Call operation places call and delivers a verification code aloud
- SMS operation sends a text message containing a verification code
- Transactional detail operation returns advanced call analytics
- Phone exchange operation validates a phone number and returns line type information: landline, wireless, or VOIP
- Advanced phone info operation returns reverse lookup information: checks the telephone owner‘s name, address, phone type, line type, and scrubbed phone number
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- Personalize caller ID option
- Redundant, telco-grade platform supports over 100 concurrent calls with virtually no drop in performance
- Guaranteed performance: Multithreaded high-performance service places calls within 5 seconds of submission
- U.S. and Canada support
- Sample code provided for Java, PHP, .NET and various other programming languages
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BENEFITS
- Reduces fraudulent transactions and increases authentication of contacts
- Reduces bogus orders and chargebacks
- Provides missing contact information for most telephone numbers
- Enables companies to guarantee working telephone numbers via a live voice call or SMS message
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- Allows for Greater insight and control: Flexible operations allow you to customize your response to customer interactions
- Improves tracking system for your site
- Seamless integration
- Rapid deployment
- 24-7 U.S.-based customer support
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- Security
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SECURE SERVICES GUARANTEED 99.995% AVAILABILITY
Secure solutions, available around the clock, with rock-solid redundancy. Guaranteed.
Data security is a critical component of our web services. Service Objects offers the highest level of security available, to keep you in control of your customers’ data, at every touch point.
Security
- No customer data is captured, sold, or shared
- HTTPS protocol encrypts transactions sent to and from DOTS Web Services
- Primary and backup data centers in separate geographic locations
- 24/7/365 manned state-of-the-art data centers with secured access
- Fully redundant, load-balanced hardware and Internet connections
- SSL with a minimum of 128-bit symmetric encryption and a 1024-bit authenticated key agreement
Availability
- Real-time XML Web service interface
- Service Level Agreement of 99.995%
- Redundant switches, firewalls, load balancers, servers, and backup systems ensure high availability
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 Download Security and Operating Procedures
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Click here for complete Data Security Information
- Pricing
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PRICING CONVENIENT SUBSCRIPTION OPTIONS TO CHOOSE FROM
We've made it easy for you by presenting our most popular packages. You may change your package settings at any time. If one of these packages do not meet your needs, or you would like to package multiple services, please contact us for a custom quote.
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| Monthly Subscription |
Free |
$119 / mo |
$289 / mo |
$479 / mo |
Special pricing available for larger volume orders |
| One Time Setup Fee* |
None |
$95 |
$95 |
$95 |
| Transactions |
100 Total |
750 / mo |
3,000 / mo |
6,000 / mo |
| 24-7-365 Support |
Not Included |
Included |
Included |
Included |
Included |
| Usage Reports |
Included |
Included |
Included |
Included |
Included |
| XML/SOAP/HTTP API |
Included |
Included |
Included |
Included |
Included |
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View Details |
View Details |
View Details |
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| ◄ Go to Order Page ► |
* A one-time $95 activation fee applies on month-to-month agreements. No activation fee for one-year prepaid agreements.
Payment due upon account activation. Please call for additional volume discounts.
- Developer's Tools
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EXAMPLES & RESOURCES
Developer's Guide
View Developer's Guide. It covers TV integration, Web service structure, request types and other pertinent information that will help you be successful in understanding and implementing this service.
Service Path
See the service path for TV and access several samples of SOAP requests and responses.
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XML WSDL
See XML WSDL for descriptions of TV data types, details, interface, location and protocol.
Sample Code
See sample code available in ASP,C# and PHP.
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