Product Manager

Overview

For 18 years, Service Objects has worked to be the data science company that puts people above all else. First, we created an amazing place to work and then we created products that make life better for everyone that uses them.

We are guided by focused core values, high integrity, and a high energy culture. Our mission is to provide our clients with tools so they can be sure every customer record in their database is as genuine, accurate, and up-to-date as it possibly can be.

We’ve been in the B2B data science business for 18 years: we’ve never taken VC and have been profitable since day one. We plan to double that success over the coming years with releases of new products that continue to reshape data science. This is your opportunity to bring your initiative to a growing team and build a career at a company with the living legacy of creating products that reduce fraud and eliminate waste.

Product Manager

We’re looking for an experienced, hands-on Product Manager to collaborate with Engineering, Marketing and Sales. The ideal candidate will build a deep understanding of our customers, our market, vertical markets and the competition across all the regions in which Service Objects does business. You are our products’ biggest champion. You will provide expertise, evangelize our capabilities and play a central role in the success of existing and new services we offer.

What you'll do

  • Create new product introduction strategies and go-to-market plans for services, customer education & training, and 3rd party integrations.
  • Build positioning, targeting, pricing, and messaging for relevant segments and audiences.
  • Create content to support sales and help drive lead generation, including webinars, guides, product videos, customer success stories, blog posts and more.
  • Work with the R&D, Marketing and Sales teams to uncover new markets and use cases, define new offers and influence roadmap decisions.
  • Provide actionable competitive intelligence, sales tools, training, and consultative engagement to serve the needs of the business.

Requirements

  • Bachelor's degree in Engineering, Business or related field of study preferred.
  • Minimum of 3-5 years in a SaaS-based company preferably in Engineering or related technical field.
  • Product positioning/messaging and go-to-market experience.
  • Proven ability in analyzing competitive products, messaging, and tactics.
  • Excellent writing, speaking, and presentation skills.

SO what makes Service Objects’ benefits unique?

100% coverage for medical, vision, and dental insurance for you and your family. Our paid leave gives you 16 days off per year, 10 paid holidays, and up to 4 weeks fully paid parental leave.

You’ll work in a modern, sunny, dog-friendly workplace that was carefully and thoughtfully designed to encourage both collaborative work and give you a private office to focus. In addition to adjustable desks and classic Aeron chairs, you’ll have dozens of beautiful places to enjoy within the heart of downtown Santa Barbara. We’ll also pay for your parking (but you may prefer to ride your bike) if you need it and we’ll provide any equipment you need to be successful (like personal laptop and big dual monitors) from Day 1.

How to Apply

This is a full-time, non-exempt position that includes all offered benefits. This role is based in our office in Santa Barbara, though almost half of our employees work remotely from all over the US. We welcome you, as you are, to work at Service Objects. We’re removing the barriers and frustrations that too many tech companies inflict on their workers. We support workplace diversity. Learn more about working at Service Objects by clicking here.

To apply, please e-mail us at jobs@serviceobjects.com and attach the following three items:

  1. A customized cover letter
  2. Your most recent resume in Word or PDF format
  3. Your favorite knock-knock joke

Service Objects Inc. is proud to be an Equal Opportunity employer. Personnel are chosen on the basis of ability without regard to race, color, religion, sex, national origin, disability, marital status or sexual orientation, in accordance with federal and state law.