Customer Success Stories

The City of Thomasville uses Service Objects' DOTS Address Validation and DOTS Address Validation Plus data solutions to ensure that new customer accounts are set up quickly and correctly the first time and to ensure the City meets state and federal regulations.

"Service Objects Address Validation solutions run so seamlessly behind the scenes that we don't even think or worry about them," said Melissa Donaldson, Applications Product Manager, City of Thomasville. "I can't remember when we had to call the support center for help!"

Havertys Uses Several Service Objects DOTS Contact Validation Services to Ensure Exceptional Customer Service and On-Time Home Delivery.

"Implementing an address validation solution wasn't a decision we took lightly, especially because it had to go through our point of sale system. Through years of reliable service, it has been a fantastic decision. Everything just works."

ISCS Uses Service Objects' DOTS Address Validation and Geocode US to Add Value to its Insurance Policy Administration Software.

"Address validation helps insurance companies reduce risk by verifying risk property location as well as ensure that insurance documents are received in a timely manner."

From generating maps, calculating mileage, and saving money on postage to grant requests and pilot recruitment, DOTS Address Validation helps Angel Flight West soar as efficiently as possible.

"Having accurate information for address and zip codes makes us more efficient and helps us serve more people with our donated dollars." Uses DOTS Address Validation API to Validate Delivery Addresses at the Point of Entry.

"DOTS Address Validation was simple to integrate from a technical perspective using PHP, and it ensures that our products are shipped to the correct address without delay."

Quotes from our Customers

"Our client, the Smithsonian, underwent a year long, extensive survey of visitors to their 15 museums to better serve their customers. Service Objects’ Demographics Plus played a valuable role in this project by providing additional insight by adding demographic data to the visitor survey database. The appended data helped facilitate additional analyses important to the Smithsonian project. I would definitely use Service Objects’ data quality solutions in future marketing research projects."

- Matthew Petrie
President, BDRC Americas

"I wanted to let you know how much your service has contributed to our operation. The address validation process has been a great help in a number of important ways. We've improved our mailing efficiency, and most importantly, the additional county information has opened up important opportunities for fund raising with foundations that only operate in specific counties."

- Stephan Fopeano
Angel Flight West

"Thanks to your entire staff for all your help with my address validation project. From technical to business questions, I have never dealt with a more knowledgeable and helpful group. The product is excellent and the support is well beyond expectations."

- Bill Martin
Advent Software

"Delivering a pristine lead is critical in the online marketing and lead generation business. Service Objects has helped add value to the services we provide our clients by helping to ensure the quality of leads that are generated through our landing pages."

- Umut Vardar

"We were amazed that you were able to find any telephone numbers for the 20 year old data we submitted. Considering the age of the data, we were thrilled to get 20% matched to phone numbers!"

- Clark Workman
Crouser & Associates, Inc.

"My experience was great. I had to geocode a list of Rita evacuees staying here at the City of Richardson, since you return LAT, LONG with the list it was very easy for me to display it on a map using ArcGIS."

- Tarig Ahmed
Texas Information Services

"As has been our experience, the ordering process and service was exceptional. We only wish all third party data providers were as easy to work with as Service Objects."

- Tom Tempeny
Merchants Insurance Group