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NPS and Customer Success Go Hand-In-Hand 

NPS and Customer Success Go Hand-In-Hand 

Service Objects recognizes that our success depends on our customers' success with our products. This is at the heart of our recently launched Customer Success Program. But, how ...
Name Validation and the Colorado Rockies

Name Validation and the Colorado Rockies

Have you ever misspelled a customer’s name? If so, then you know that the backtracking you need to do in order to remedy the problem can take some ...

3 Telltale Signs an Online Order is Fraudulent

3 Telltale Signs an Online Order is Fraudulent

Online fraud affects businesses of all sizes. According to The Nilson Report, in 2012, payment card issuers, merchants, and their acquiring banks lost over $11 billion to fraud ...

Why It's Easier to Succeed With Contact Validation Than You Might Think

Why It’s Easier to Succeed With Contact Validation Than You Might Think

You've heard of all the benefits of contact validation, but yet something's holding you back. Whether you're unsure about how to implement contact validation with your existing systems ...

Four TED Talks that Anyone Working With Data Should Watch

Four TED Talks that Anyone Working With Data Should Watch

The era of big data is upon us, and it's bringing us surprising insights. Remember the Icelandic volcano eruption that grounded flights a few years ago? Data shows ...

Why Your CRM is Ineffective

Why Your CRM is Ineffective

Ever wonder why your CRM isn't as effective as you had hoped it would be? Here's the reason: Bad data! According to a recent article published on Health ...

Preventing Online Fraud with Digital Fingerprinting

Preventing Online Fraud with Digital Fingerprinting

Every individual is unique; from DNA makeup to personality, even one’s online presence is particular and can’t be duplicated 100%. As experts in the space of contact data ...

What is CASS-Certification?

What is CASS-Certification?

Have you ever sent a letter without a stamp or with spelling mistakes or typos in the address? You know what happens: the letter comes back to you, ...

Get the Most from Direct Mailings with Quality Data

Get the Most from Direct Mailings with Quality Data

You cannot expect a good response from the direct mail aspect of your campaign unless you are working with good quality data. It doesn’t matter how good your ...

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