NPS and Customer Success Go Hand-In-Hand
Service Objects recognizes that our success depends on our customers' success with our products. This is at the heart of our recently launched Customer Success Program. But, how ...
Name Validation and the Colorado Rockies
Have you ever misspelled a customer’s name? If so, then you know that the backtracking you need to do in order to remedy the problem can take some ...
3 Telltale Signs an Online Order is Fraudulent
Online fraud affects businesses of all sizes. According to The Nilson Report, in 2012, payment card issuers, merchants, and their acquiring banks lost over $11 billion to fraud ...