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Understanding Your Customers: The Important Role of Demographics

How well do you know your prospects and customers? You know their contact data, of course: their names, addresses and phone numbers help you keep in touch with ...
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NCOA Live FAQ: Your Change of Address Questions Answered

Our DOTS NCOA Live service is a real-time API that compares your contact data with the USPS’ National Change of Address (NCOA) database, which contains address data for ...
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Why Should a Business Validate Leads?

Your business is measuring how many leads you generate with your marketing efforts. You’re even scoring your leads’ likelihood to buy with a marketing automation tool or CRM ...
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Tackling False Negatives in Email Validation

What is a false negative? In email validation, the term is used when an address is incorrectly identified as being invalid or undeliverable – in other words, it ...
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Credit Card Validation – BIN There, Done That

If you are involved in e-commerce, you probably know the importance of credit card validation. And if you work with Service Objects, you may have at least a ...
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Understanding Phone Exchange 2 Note Codes

In November 2018, we published the blog, Best Practices for Phone Exchange 2 International, introducing you to one of our phone validation services and its operations. Here in ...
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TCPA and You: A Look Ahead for 2019

If you do outbound marketing via telecommunications, the Telephone Consumer Protection Act (TCPA) has probably been part of your business agenda – particularly in recent years, as stiffer ...
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Customer Service Success Stories

Sometimes things go wrong. Sometimes it is our fault, and sometimes it is, dare I say it, something the client did wrong. We are all human, and as ...
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Polar Vortex 2019 – We Have Our Customers Covered

With large parts of the US dealing with the #PolarVortex, the focus is rightly on keeping people safe and critical systems continuing to operate. The impacts are already ...

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Service Objects is the industry leader in real-time contact validation services.

Service Objects has verified over 5 billion contact records for clients from various industries including retail, technology, government, communications, leisure, utilities, and finance. Since 2001, thousands of businesses and developers have used our APIs to validate transactions to reduce fraud, increase conversions, and enhance incoming leads, Web orders, and customer lists. READ MORE