Business Solutions Articles

Address Validation
Contact Validation
Data Quality
Email Validation
Tech Support
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Customer Service Success Stories

Sometimes things go wrong. Sometimes it is our fault, and sometimes it is, dare I say it, something the client did wrong. We are all human, and as long as humans have any part in controlling anything,...

Jan Rehorik, Sr. Applications Engineer
Jan Rehorik
Sr. Applications Engineer
January 31, 2019

Service Objects’ Top 5 Technical Blogs

Customer Service Excellence is one of Service Objects’ core values, which we support in a number of ways, including creating a variety of technical content. Our engineers regularly contribute to our blog...

Rob Manser, Marketing
Rob Manser
December 18, 2018

It Don’t Mean a Thing If It Ain’t Got That Ping

How do you know if an email address is valid? There is more than one way to find out. In this article, we will show you how something we do – known as “ping testing” – makes these results much more...

Rob Manser, Marketing
Rob Manser
November 15, 2018

DOTS Name Validation 2: What Do The Scores Mean?

What’s in a name? Hopefully, valuable contact data for your business. But some names clearly contain red flags for bad data – and that’s where we come in. Name Validation is a very effective tool...

Dylan Van Lant, Applications Support Technician
Dylan Van Lant
Applications Support Technician
November 8, 2018

Contact Data Spam: A Lesson from Google Maps

We have spoken often on these pages about the importance of validating your contact data, to make sure you have a valid address and a quality lead. Whether it is a mistyped ZIP code, a lead pretending to...

Rob Manser, Marketing
Rob Manser
October 18, 2018