Canada’s New PIPEDA Law: What It Means for You
If you do business with customers in Canada, an important new privacy law has taken effect as of November 2018: The Personal Information Protection and Electronic Documents Act ...
Best Practices for Phone Exchange 2 International
Having extra information about phone numbers can be invaluable to a business for several reasons. It can help fight fraud, support TCPA compliance and give an extra boost ...
Where Does Bad Data Come From?
We talk a great deal about data quality, validating information, and the impact on our business. Do we ever stop and think where bad data comes from? It’s ...
The Cost of Do Not Call Defiance: Dish Facing $24 Billion in Fines
Dish Network Corp., a company with a market capitalization of about $22 billion as of last month, could be fined $24 billion for making illegal telemarketing calls in ...
Is Your Business Prepared to Handle New Tax Rates on Millions of Different Addresses?
With every new year, tax season quickly approaches. Rates change all the time across the United States and Canada. Every month brings new tax rates across cities, counties, ...
How FCC’s Ruling Affects Your Call-Centric Business
Did you know that text messages are now considered phone calls, at least according to the FCC's ruling on the Telephone Consumer Protection Act (TCPA)? Earlier this year, ...
Time Warner Cable Has A Huge Fine To Pay – Avoid Paying The Same One
In early July, a federal judge held Time Warner Cable accountable to the Telephone Consumer Protection Act (TCPA). The judge penalized Time Warner Cable a whopping $229,500 for ...
Stop the Hate: How Customers Can Learn to Love Telemarketers
It's a joke everyone knows: people hate telemarketers. But when telemarketing is part of your business plan, you need to know how to do it. The last thing ...
Canadian Address Privacy Concerns
Canada has several privacy laws regulating the collection, use, and disclosure of personal information in the course of commercial activities. Under Canada's private sector privacy laws, personal information ...
