Single Customer View and Data Quality

Single Customer View and Data Quality

In 2019, Service Objects’ founder and CEO Geoff Grow wrote an interesting article for data organization TDWI’s Upside magazine, about the growth of what is called Single Customer ...
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Validate - Your CRM will Thank You (with ROI)

Validate – Your CRM will Thank You (with ROI)

Have you ever gone to a party, chatted with a co-worker, and asked him how his daughter was doing – only to hear him reply, “Um, I don’t ...
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Collecting IP Addresses on Your Web Form

Collecting IP Addresses on Your Web Form

When someone fills out a web form on your website to get access to your product or service, or perhaps just for extra information, there is a decent ...
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Using Lead Validation with CRM Lead Scoring Rules

Using Lead Validation with CRM Lead Scoring Rules

In most CRMs, lead scoring is used to determine the viability and likelihood that a lead will become a paying customer. Generally, lead scores are a sum of ...
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End-of-Life Products and Aging Contact Data

End-of-Life Products and Aging Contact Data

Old technology products never die – and sometimes, they don’t even fade away. For example, did you know that according to some estimates, more than 25 million people ...
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What's New in DOTS Lead Validation - International

What’s New in DOTS Lead Validation – International

DOTS Lead Validation - International is a complex service combining over ten of our other services, as well as unique proprietary algorithms specific to Lead Validation. This service ...
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NCOA Live and Customer Management Systems

NCOA Live and Customer Management Systems

Think about the last time you moved. You probably notified your relatives. And the DMV. And your most important creditors. Did you also notify every company that send ...
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What WISMO Can Cost You – and What You Can Do About It

What WISMO Can Cost You – and What You Can Do About It

In a recent blog, we discussed one of the hottest issues in this year's retail season: WISMO, short for “Where IS My Order.” In this blog, we'd like ...
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Integration Types by Use Case

Integration Types by Use Case

In past articles, we have talked about our various integration types and how they work. In this blog, we will discuss the different use cases associated with them, ...
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