In today’s era of online ecommerce, international sales represent a huge potential market for US vendors. According to research firm eMarketer, international sales represent three-quarters of a nearly US...
In a world where millions of customer and contact records are commonly stolen, how do you keep your data safe? First, lock the door to your office. Now you’re good, right? Oh wait, you are still...
Fraud comes in many forms whether through misrepresentation, concealment or intent to deceive. Traditional methods of identifying and fighting fraud have relied on data analysis to detect anomalies which...
The information age has brought with it both convenience and risk. Consumers, for example, love the convenience of shopping online, yet they certainly don’t want their personal and sensitive...
Good news – someone wants to place a large online order for one of your company’s products, shipped to their business in the United States. But in reality, this person is a scammer from some boiler room...
With the holiday season upon us, online sales surge with customers seeking to place orders with retailers. But not all orders, form submissions, and lead generation efforts are legitimate. Building fraud...
Collecting visitor and customer data through a variety of channels allows you to quickly grow your contact list. When contact information comes in, your company is provided many new opportunities to expand...
Few industries or investments grow at a year-over-year rate exceeding ten percent nowadays. But one area that – unfortunately – has had bright growth prospects is retail fraud. Which means that one of the...
The holidays are approaching. For many merchants, this is the busiest and most profitable time of year. Especially if you sell high-ticket items that are popular as gifts. Unfortunately, the holidays are...
A Quora discussion recently got us thinking about the status of email in our day and age. As a company, we know how important email is, since we verify hundreds of thousands of emails a day. It’s...
We talk a great deal about data quality, validating information, and the impact on our business. Do we ever stop and think where bad data comes from? It’s not like there is some bad part of town where bad...
What’s in a name? Everything — especially if you’re trying to connect with customers and prospects. If you’re emailing, mailing, or calling someone and you have her name wrong,...
This election year has already had its share of surprises and upsets, and it’s just getting started. Political parties and individual campaigns alike are scrambling to reach out to as many members of...
Here’s a list of tricks you can do to help keep identity thieves from stealing your personal data without reading the 48 page fine print legal talk that shows up with every smartphone OS upgrade. 1....
What is VOIP? VOIP, which stands for “Voice over IP” encompasses a group of technologies which provides delivery of voice communications over Internet Protocol (IP) networks. VOIP is available as a...
Have you ever been in a business with a sign that says, “We reserve the right to refuse service”? When doing business in person, merchants may be able to detect warning signs of potential...
Are you looking for fresh lead-generation tools to help boost sales? Do you have a rock star sales team already, yet know your sales force could close even more contracts if they had access to better...
Name Validation It’s very important in a lot of ways – it’s one of the easiest ways for someone to provide fake information on a web form but can be very tricky to properly detect. Take this...
The United States is finally catching up to its European neighbors in terms of adopting the more secure EMV chip credit and debit cards. EMV, which stands for Europay, MasterCard, and Visa, is considered...
Local Number Portability (LNP) was introduced to the telecom industry as a means of fighting the monopolistic practices of phone service providers. Prior to LNP being developed, switching telecom carriers...
Disposable email addresses (DEAs) are nothing new, but for business owners, project managers and IT specialists, it can spell disaster for email marketing campaigns. Understanding what they are, why they...
If you’re like most business owners, finding ways to save time and money is one of your top priorities. After all, a penny saved is a penny earned. One area you might not have paid too much attention...
In early July, a federal judge held Time Warner Cable accountable to the Telephone Consumer Protection Act (TCPA). The judge penalized Time Warner Cable a whopping $229,500 for placing 153 robocalls to a...
It’s a joke everyone knows: people hate telemarketers. But when telemarketing is part of your business plan, you need to know how to do it. The last thing your business needs are annoyed customers....
Amex Express Checkout is a new checkout option that recently went live this month, and unlike the other payment methods it is not an e-wallet in the conventional sense. Instead of creating and managing...
Have you ever asked Siri to remind you to buy a certain product the next time you’re at the store, call your mom, or fetch the latest movie times? Technology that was once the realm of fantasy has...
Imagine launching an online business and associating your email address with your business domain. For example purposes, let’s say your domain is XYZ.com and your name is John. Your email address...
It happens all the time: customers accidentally provide incorrect addresses. Sometimes autocorrect on their phones or computers is to blame. Other times, it’s an honest mistake. Whatever the reason,...
Many of us work with databases containing row after row of contact records. We tend to think of these databases as a whole, oftentimes referring to a contact database as a “list.” While you may...
The good old days: You’d move, get a new phone number, and your utility records would show your correct address. Though it wasn’t necessarily ideal, address accuracy pretty much took care of...
