Uncategorized Articles

Address Validation
Contact Validation
Data Quality
Email Validation
Tech Support
DOTS Address Validation verifies, cleans, and validates contact data so businesses can rely on accurate data for shipping, building a database, and a myriad of other functions.

Anatomy of a Service: DOTS Address Validation 3

DOTS Address Validation 3 is one of our most popular services – for good reason! This service is robust and good at what it does. Our powerful CASS certified engine provides our customers with quick and...

Dylan Van Lant, Applications Support Technician
Dylan Van Lant
Applications Support Technician
April 19, 2018

The Difference Between Webhooks and APIs

The word "webhook" sounds really cool, and it is, but what exactly is it? What does a webhook do and how is it different from an API? What do webhooks have to do with Service Objects' APIs? What is an...

Jan Rehorik, Sr. Applications Engineer
Jan Rehorik
Sr. Applications Engineer
October 18, 2016

Name Deduplication Techniques

Identifying Duplicate Records The bane of any Database Administrator is maintaining duplicate records. They take up unnecessary space and generally do not provide any added value to contact records. A...

Service Objects
October 4, 2016

Five Elements of a Customer Success Program

Why focus on customer success? Retaining customers, maintaining customer loyalty, and getting new customers requires a holistic approach that goes beyond the basics of providing service, ensuring...

Carolyn Healey, Director of Marketing
Carolyn Healey
Director of Marketing
August 9, 2016

Bots Need Address Validation Too

Remember watching Star Trek as a kid and dreaming of talking to a computer throughout the day? Then PCs arrived, and while you couldn't control them with your voice, information was at your fingertips. And...

Hendrik Fink, Sr. Product Manager
Hendrik Fink
Sr. Product Manager
July 13, 2016

How To Achieve An SLA Of 99.995% Uptime

Any business offering Web services needs to be concerned with uptime. After all, if the service goes down, it becomes unusable. Here at Service Objects, that's unthinkable! We've built resiliency and data...

Travis Quine, Sr. Network Engineer
Travis Quine
Sr. Network Engineer
October 21, 2015

Natural Disasters – Service Objects Is Ready!

As Hurricane Joaquin works its way toward the United States’ East Coast, Service Objects has made every effort to ensure its services will remain available and performance will not be affected. Our...

Service Objects
October 2, 2015

2 Billion! (and counting…)

In August 2015, Service Objects validated our 2 BILLIONTH contact and we're still counting!  The first billion contact validations took over 10 years - the next billion only took 4 years.  To...

Service Objects
September 8, 2015

The Problem With Bad Address Validation

Street, avenue, boulevard, and court are but a few of the many suffixes used in addresses. Add in Spanish or French variations like corte or rue and the list gets even longer. If you use the wrong suffix,...

Service Objects
August 12, 2015

Embarking on a Data Adventure

Service Objects' CEO Geoff Grow recently embarked on a data adventure during his fourth trip to Palau. Ever the data enthusiast, Geoff couldn't help but wonder if the PO box numbers in that country would...

Rob Manser, Marketing
Rob Manser
June 2, 2015

Keeping Up with Ever-changing Sales Tax Rates

In most cases, selling physical products in the United States also means calculating, collecting, reporting, and paying sales tax. If you have multiple stores, operate a delivery service, or ship products...

Rob Manser, Marketing
Rob Manser
May 26, 2015

Service Objects and the Hack-a-thon

What is a Hack-a-thon? The term "hackathon" (or "hackfest," "codefest, or "hackday") combines the words hack and marathon. In other words, a caffeine-fueled frenzy of innovation. Though coding is a common...

Service Objects
May 18, 2015