8 Tips to Build a Successful Service Level Agreement
A Service Level Agreement (SLA) makes use of the knowledge of enterprise capacity demands, peak periods, and standard usage baselines to compose the enforceable and measurable outsourcing agreement ...
Introducing DOTS Address Validation – International
Simplify risk assessment, reduce fraud, and ensure the integrity of your address data with DOTS Address Validation - International. An address validation service is a must have tool ...
Integrating Service Objects with Salesforce
Salesforce is a great CRM that allows businesses to easily put customers at the center of their attention. But even a tool like Salesforce can be halted by ...
Why Your Business Should Pay Attention to CASL
Many companies are worried about Canada's anti-spam legislation (CASL). A new rule goes into effect next July, and the penalties are harsh. If you email Canadians who haven't ...
DOTS Phone Exchange 2 Now Offers a Global Phone Validation Solution
Phone Number Validation is the number one tool for the Data Hygienist to ensure that phone numbers in their lists are clean, correct and useful. Executing any phone ...
How Lead Validation Works
As a marketer, one of your jobs is to ensure that your sales team has access to high-quality leads. So how do you go about screening your lead ...
Data Governance and You
Data governance has become another trendy buzz-phrase among information technology professionals. Twenty years ago, it was a rarely heard term. Nowadays, there are professional societies, best practices, and ...
Custom Lead Scoring and How it Works
Lead scoring is a powerful sales feature offered in just about every marketing automation platform. Companies with a solid lead scoring methodology in place are better equipped to ...
Five Elements of a Customer Success Program
Why focus on customer success? Retaining customers, maintaining customer loyalty, and getting new customers requires a holistic approach that goes beyond the basics of providing service, ensuring satisfaction, ...
