Careers

Sales Development Representative

Working at Service Objects

Since our founding, Service Objects has worked to be the data science company that puts people above all else. First, we created an amazing place to work and then we created products that make life better for everyone that uses them.

We are guided by focused core values, high integrity, purpose, and a high energy culture. Our mission is to provide our clients with tools so they can be sure every customer record in their system is as genuine, accurate and up-to-date as it possibly can be.

We’ve been in the data science business for over 20 years: we’ve never taken VC and have been profitable since day one. We plan to double that success over the coming years with the release of new products that continue to reshape data science. This is your opportunity to bring your initiative to a growing team and build a career at a company with a legacy of creating products that reduce fraud and eliminate waste.

Sales Development Representative

Service Objects Sales Development Representatives are vital to our business as the first point of contact for all inquiries, focused on cultivating sales opportunities from outbound efforts. In this role, you will help drive new revenue for the company by qualifying and coordinating sales meetings for Account Executives. This is an excellent opportunity for people early in their technology careers to learn sales and gain business experience with the world’s leading contact data validation provider.

What You'll Do

  • Make outbound calls to prospective leads from enterprise-level businesses via email, phone, web chat, and social channels, with the goal of creating discovery calls for our Account Executives.
  • Qualify prospects according to defined criteria and route their inquiry to the correct Account Executive.
  • Nurture prospects that have expressed interest until they are ready to participate in a discovery call.
  • Manage all your discovery calls to completion, including call tracking and rescheduling.
  • Collaborate with the marketing team to help improve lead quality.
  • Exceed monthly and quarterly performance targets.

That is a short intro to what we are looking for. First, you need to know if you’ll even like working with us. We have one overarching requirement when it comes to joining our team: our Core Values have to really click with you.

If you’re smiling when you read our Core Values, you’ll probably fit right in at SO.

We live our core values every day, and we mean it when we say we provide a happy and healthy work experience. We have a team full of truly exceptional people…the kind you’ll be excited to work with.

Requirements

  • Have 1-2 years’ experience making outbound calls.
  • Must have a strong work ethic, positive attitude, and adaptive to a rapidly changing environment.
  • Excellent written and verbal communication skills with an emphasis on articulating value.
  • At ease on the phone and able to engage diverse personalities.
  • Coachable and eager to improve based on constructive feedback.
  • Demonstrate the ability to take both analytical and creative approaches to solve problems.
  • Strong time management skills with the ability to prioritize tasks by their intended business impact.
  • Strong organizational skills with the ability to prioritize while multitasking.

How to Apply

This is a full-time, non-exempt position that includes all offered benefits. This role may work in our office in Santa Barbara, CA, or from a remote home office. We welcome you, as you are, to work at Service Objects. We’re removing the barriers and frustrations that too many tech companies inflict on their workers. We support workplace diversity. Learn more about working at Service Objects by clicking here.

To apply, please e-mail us at jobs@serviceobjects.com and attach the following three items:

  1. A customized cover letter
  2. Your most recent resume in Word or PDF format
  3. Your favorite knock-knock joke

How We Hire

Service Objects is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Service Objects participates in the E-Verify program in certain locations, as required by law.

We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. Please let us know if you would like to disclose a need for accommodation in connection with the recruitment and hiring process. If so, you may contact us at accomodations@serviceobjects.com

How do I know if SO is right for me?

First-off we think it’s really important to work with happy people. If you have a sense of humor, an optimistic outlook and a smiling face more often than not, we want you.

We also want to make sure you are healthy. We support this by providing awesome health benefits, flexible hours and vacation time. When you’re happy and healthy, it means you care about yourself and care about others too.

We love confident people who are proud of their craft and are humble enough to teach one another. To lend a helping hand and be ready to go above and beyond the call of duty to ease a client’s problem. When dealing with others we are kind. With all that said, we want people disciplined to the pursuit of fanatical customer support. 

We think it’s important to promote conservation in our culture, products, and internal business practices. We are proud that our data cleaning services reduce the impact on the planet by eliminating returned mail due to a bogus address. We support charities that protect the environment.

Finally, we know our network performance is cornerstone to our success. We have datacenters all over and we spare no expense to make sure our computer network is fast, secure, and reliable.

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