{"id":3750,"date":"2022-11-11T23:59:43","date_gmt":"2022-11-11T23:59:43","guid":{"rendered":"https:\/\/serviceobjects.wpaladdin.com\/?page_id=3750"},"modified":"2025-08-22T09:31:22","modified_gmt":"2025-08-22T16:31:22","slug":"ft-errors","status":"publish","type":"page","link":"https:\/\/www.serviceobjects.com\/docs\/dots-fasttax\/ft-errors\/","title":{"rendered":"FT &#8211; Errors"},"content":{"rendered":"<nav aria-label=\"FastTax Errors Navigation\">\n<ul class=\"is-style-bullets-list\">\n<li><a href=\"#FT-Errors-ErrorCode1\u2013&quot;Inputcannotbelessthanzerolength&quot;\">Error Code 1 \u2013 &#8220;Input cannot be less than zero length&#8221;<\/a><\/li>\n<li><a href=\"#FT-Errors-ErrorCode2\u2013&quot;Variousdescriptions&quot;\">Error Code 2 \u2013 &#8220;Various descriptions&#8221;<\/a><\/li>\n<li><a href=\"#FT-Errors-ErrorCode4\u2013&quot;Variousdescriptions&quot;\">Error Code 4 \u2013 &#8220;Various descriptions&#8221;<\/a><\/li>\n<\/ul>\n<\/nav>\n<article class=\"is-style-no-bullets-list\" aria-label=\"FastTax Errors Overview\">&nbsp;<br \/>\nError codes in DOTS FastTax are the same for all operations. They are as follows:<br \/>\n&nbsp;<\/article>\n<section aria-labelledby=\"FT-Errors-ErrorCode1\u2013&quot;Inputcannotbelessthanzerolength&quot;\">\n<h2 id=\"FT-Errors-ErrorCode1\u2013&quot;Inputcannotbelessthanzerolength&quot;\" class=\"wp-block-heading\">Error Code 1 \u2013 &#8220;Input cannot be less than zero length&#8221;<\/h2>\n<article class=\"is-style-no-bullets-list\" aria-label=\"Error Code 1 Explanation\">This error means the web service did not get any input. The connection to the service was made, and data was transferred, but no parameters were passed that the service could understand. This error often happens when input is passed to the service with namespaces that the service does not understand. Applying a namespace to any of the parameters (such as zip code or county , in this service) will cause this error. Additionally, requests made in the &#8220;rpc\/encoded&#8221; format will cause this error. The only namespace that should appear in any element is the &#8220;<a href=\"https:\/\/www.serviceobjects.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.serviceobjects.com<\/a>&#8221; namespace on the root GetTaxInfoByZip_V2 element as so:<\/article>\n<p>\u00a0<\/p>\n<pre class=\"EnlighterJSRAW\" data-enlighter-language=\"xml\" data-enlighter-theme=\"\" data-enlighter-highlight=\"\" data-enlighter-linenumbers=\"false\" data-enlighter-lineoffset=\"\" data-enlighter-title=\"\" data-enlighter-group=\"\">&lt;TaxInfoMulti xmlns=\"https:\/\/www.serviceobjects.com\/\"><\/pre>\n<article class=\"is-style-no-bullets-list\" aria-label=\"Error Code 1 Namespace Note\"><strong>Note, however, that the namespace is not applied to the TaxInfoMulti element, it is only present.<\/strong><\/article>\n<\/section>\n<section aria-labelledby=\"FT-Errors-ErrorCode2\u2013&quot;Variousdescriptions&quot;\">\n<h2 id=\"FT-Errors-ErrorCode2\u2013&quot;Variousdescriptions&quot;\" class=\"wp-block-heading\">Error Code 2 \u2013 &#8220;Various descriptions&#8221;<\/h2>\n<article aria-label=\"Error Code 2 Explanation\">This error code appears when various errors occur, but are of the expected nature. Oftentimes, maligned or incomplete input will cause an error 2.<\/article>\n<\/section>\n<section aria-labelledby=\"FT-Errors-ErrorCode4\u2013&quot;Variousdescriptions&quot;\">\n<h2 id=\"FT-Errors-ErrorCode4\u2013&quot;Variousdescriptions&quot;\" class=\"wp-block-heading\">Error Code 4 \u2013 &#8220;Various descriptions&#8221;<\/h2>\n<article aria-label=\"Error Code 4 Explanation\">An error code 4 is a fatal error and it means something has seriously gone wrong. You should never see an error code 4 in a live production environment.<\/article>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Error Code 1 \u2013 &#8220;Input cannot be less than zero length&#8221; Error Code 2 \u2013 &#8220;Various descriptions&#8221; Error Code 4 \u2013 &#8220;Various descriptions&#8221; &nbsp; Error codes in DOTS FastTax are the same for all operations. They are as follows: &nbsp; Error Code 1 \u2013 &#8220;Input cannot be less than zero length&#8221; This error means the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":3414,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3750","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FT - Errors<\/title>\n<meta name=\"description\" content=\"Error Code 1 \u2013 &quot;Input cannot be less than zero length&quot; Error Code 2 \u2013 &quot;Various descriptions&quot; Error Code 4 \u2013 &quot;Various descriptions&quot; &nbsp; Error codes in\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.serviceobjects.com\/docs\/dots-fasttax\/ft-errors\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FT - Errors\" \/>\n<meta property=\"og:description\" content=\"Error Code 1 \u2013 &quot;Input cannot be less than zero length&quot; 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