{"id":5189,"date":"2022-11-14T01:05:21","date_gmt":"2022-11-14T01:05:21","guid":{"rendered":"https:\/\/serviceobjects.wpaladdin.com\/?page_id=5189"},"modified":"2025-08-21T18:05:11","modified_gmt":"2025-08-22T01:05:11","slug":"pe2-errors","status":"publish","type":"page","link":"https:\/\/www.serviceobjects.com\/docs\/dots-phone-exchange-2\/pe2-errors\/","title":{"rendered":"PE2 &#8211; Errors"},"content":{"rendered":"<nav aria-label=\"Error Types Navigation\">\n<ul class=\"is-style-bullets-list\">\n<li><a href=\"#PE2-Errors-ErrorTypes\">Error Types<\/a>\n<ul>\n<li><a href=\"#PE2-Errors-Errortype1:Authorization\">Error type 1: Authorization<\/a><\/li>\n<li><a href=\"#PE2-Errors-Errortype2:UserInput\">Error type 2: User Input<\/a><\/li>\n<li><a href=\"#PE2-Errors-Errortype3:ServiceObjectsFatal\">Error type 3: Service Objects Fatal<\/a><\/li>\n<li><a href=\"#PE2-Errors-Errortype4:DomainSpecific\">Error type 4: Domain Specific<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/nav>\n<p>&nbsp;<\/p>\n<article aria-label=\"Introduction to error types\">\n<ul class=\"is-style-no-bullets-indented-list\">\n<li>There are four error types described below.<\/li>\n<\/ul>\n<\/article>\n<section aria-labelledby=\"PE2-Errors-ErrorTypes\">\n<ul id=\"PE2-Errors-ErrorTypes\" class=\"is-style-no-bullets-indented-list\">\n<li>\n<h2>Error Types<\/h2>\n<figure class=\"wp-block-table is-style-table-section\" style=\"padding-left: 0px;\">\n<table>\n<thead>\n<tr>\n<th class=\"has-text-align-left\" scope=\"col\" data-align=\"left\">Type<\/th>\n<th scope=\"col\">TypeCode<\/th>\n<th scope=\"col\">Billable<\/th>\n<th scope=\"col\">Standard for all Gen2 Web Services<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td class=\"has-text-align-left\" data-align=\"left\">Authorization<\/td>\n<td>1<\/td>\n<td>No<\/td>\n<td>Yes<\/td>\n<\/tr>\n<tr>\n<td class=\"has-text-align-left\" data-align=\"left\">User Input<\/td>\n<td>2<\/td>\n<td>No<\/td>\n<td>No<\/td>\n<\/tr>\n<tr>\n<td class=\"has-text-align-left\" data-align=\"left\">Service Objects<br \/>\nFatal<\/td>\n<td>3<\/td>\n<td>No<\/td>\n<td>Yes<\/td>\n<\/tr>\n<tr>\n<td class=\"has-text-align-left\" data-align=\"left\">Domain Specific<\/td>\n<td>4<\/td>\n<td>Yes<\/td>\n<td>No<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n<\/li>\n<\/ul>\n<\/section>\n<section aria-labelledby=\"PE2-Errors-Errortype1:Authorization\">\n<ul id=\"PE2-Errors-Errortype1:Authorization\" class=\"is-style-no-bullets-indented-list has-medium-font-size\">\n<li>\n<h2>Error type 1: Authorization<\/h2>\n<article aria-label=\"Authorization error details\">These are standard to all Generation 2 DOTS Web Services.<\/article>\n<\/li>\n<\/ul>\n<figure class=\"wp-block-table is-style-table-section\">\n<table>\n<thead>\n<tr>\n<th scope=\"col\">DescCode<\/th>\n<th scope=\"col\">Description<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>0<\/td>\n<td>Unknown authorization error.<\/td>\n<\/tr>\n<tr>\n<td>1<\/td>\n<td>Please provide a valid license key for this web service.<\/td>\n<\/tr>\n<tr>\n<td>2<\/td>\n<td>The daily allowable number of transactions for this license key has been exceeded.<\/td>\n<\/tr>\n<tr>\n<td>3<\/td>\n<td>The monthly allowable number of transactions for this license key has been exceeded.<\/td>\n<\/tr>\n<tr>\n<td>4<\/td>\n<td>The total allowable number of transactions for this license key has been exceeded.<\/td>\n<\/tr>\n<tr>\n<td>5<\/td>\n<td>There are not enough transactions available.\u00a0 Check your daily\/monthly transaction limits.<\/td>\n<\/tr>\n<tr>\n<td>6<\/td>\n<td>This license key has not yet been activated.<\/td>\n<\/tr>\n<tr>\n<td>7<\/td>\n<td>This license key has expired.<\/td>\n<\/tr>\n<tr>\n<td>8<\/td>\n<td>Your license key does not work on this service.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n<\/section>\n<section aria-labelledby=\"PE2-Errors-Errortype2:UserInput\">\n<ul id=\"PE2-Errors-Errortype2:UserInput\" class=\"is-style-no-bullets-indented-list has-medium-font-size\">\n<li>\n<h2>Error type 2: User Input<\/h2>\n<article aria-label=\"User input error details\">These errors occur as a result of bad input.\u00a0 DOTS PE2 requires all both inputs to be present in order for a proper validation to take place.<\/article>\n<\/li>\n<\/ul>\n<figure class=\"wp-block-table is-style-table-section\">\n<table>\n<thead>\n<tr>\n<th scope=\"col\">DescCode<\/th>\n<th scope=\"col\">Description<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>1<\/td>\n<td>Please provide a valid 6 or 10 digit phone<br \/>\nnumber.<\/td>\n<\/tr>\n<tr>\n<td>2<\/td>\n<td>Please provide a LicenseKey in the LicenseKey<br \/>\nfield.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n<\/section>\n<section aria-labelledby=\"PE2-Errors-Errortype3:ServiceObjectsFatal\">\n<ul id=\"PE2-Errors-Errortype3:ServiceObjectsFatal\" class=\"is-style-no-bullets-indented-list has-medium-font-size\">\n<li>\n<h2>Error type 3: Service Objects Fatal<\/h2>\n<article aria-label=\"Service Objects Fatal error details\">The Desc will always be the same and the DescCode has no meaning.\u00a0 This is standard to all Generation 2 DOTS Web Services.\u00a0 This signals an issue within the application, or a Network\/Connectivity issue.<\/article>\n<\/li>\n<\/ul>\n<figure class=\"wp-block-table is-style-table-section\">\n<table>\n<thead>\n<tr>\n<th scope=\"col\">DescCode<\/th>\n<th scope=\"col\">Description<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>1<\/td>\n<td>Unhandled error.\u00a0 Please contact Service<br \/>\nObjects.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n<\/section>\n<section aria-labelledby=\"PE2-Errors-Errortype4:DomainSpecific\">\n<ul id=\"PE2-Errors-Errortype4:DomainSpecific\" class=\"is-style-no-bullets-indented-list has-medium-font-size\">\n<li>\n<h2>Error type 4: Domain Specific<\/h2>\n<article aria-label=\"Domain specific error details\"><em><strong>GetExchangeInfo Errors<\/strong><\/em><\/article>\n<figure class=\"wp-block-table is-style-table-section\" style=\"padding-left: 0px;\">\n<table>\n<thead>\n<tr>\n<th scope=\"col\">DescCode<\/th>\n<th scope=\"col\">Description<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>1<\/td>\n<td>No result found.<\/td>\n<\/tr>\n<tr>\n<td>2<\/td>\n<td>Country Calling Code not supported.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n<article aria-label=\"International exchange error details\"><em><strong>GetInternationalExchangeInfo Errors<\/strong><\/em><\/article>\n<figure class=\"wp-block-table is-style-table-section\" style=\"padding-left: 0px;\">\n<table>\n<thead>\n<tr>\n<th scope=\"col\">DescCode<\/th>\n<th scope=\"col\">Description<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>1<\/td>\n<td>Invalid Country Code<\/td>\n<\/tr>\n<tr>\n<td>2<\/td>\n<td>The string supplied did not seem to be a phone<br \/>\nnumber.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n<\/li>\n<\/ul>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Error Types Error type 1: Authorization Error type 2: User Input Error type 3: Service Objects Fatal Error type 4: Domain Specific &nbsp; There are four error types described below. Error Types Type TypeCode Billable Standard for all Gen2 Web Services Authorization 1 No Yes User Input 2 No No Service Objects Fatal 3 No [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":5178,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5189","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>PE2 - Errors<\/title>\n<meta name=\"description\" content=\"Error Types Error type 1: Authorization Error type 2: User Input Error type 3: Service Objects Fatal Error type 4: Domain Specific &nbsp; There are four\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.serviceobjects.com\/docs\/dots-phone-exchange-2\/pe2-errors\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"PE2 - Errors\" \/>\n<meta property=\"og:description\" content=\"Error Types Error type 1: Authorization Error type 2: User Input Error type 3: Service Objects Fatal Error type 4: Domain Specific &nbsp; 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