Angel.com Chooses Service Objects for Directory Assistance Services

IVR for DOTS Web Services
Product Enables Big Phone Services for Small and Mid-sized Companies.

January 29, 2004 -- Angel.com, the fastest growing provider of on-demand speech recognition and interactive voice response (IVR) solutions, today announced the rollout of IVR for DOTS Web Services, a new online service that provides clients with instant phone access to their web-based solutions.

"Angel.com has designed IVR for Web Services to allow corporate IT Staff and Web developers with no telephony experience to create voice-enabled versions of their products and applications quickly and affordably," said Angel.com President Michael Zirngibl. "Using our point-and-click interface, users can quickly phone-enable nearly any existing web based application to make it accessible anywhere, anytime."

IVR for DOTS Web Services comes with a set of pre-built modules that can be fully customized and integrated into powerful and comprehensive marketing, customer service or employee-facing phone solutions.

As an online service, Angel.com is more cost-efficient, flexible and easier to integrate than traditional capital-intensive in-house solutions. Clients can manage and update their Angel.com IVR systems online, adding more services and capacity instantly.

"Angel.com allows small and medium-sized businesses access to the same sophisticated IVR services used by larger companies," Zirngibl said. "Our online tool-kit allows a client to create and rollout a prototype solution in a matter of hours - without incurring heavy capital costs."

And, as with other Angel.com services, IVR for Web Services features no-hassle, pay-as-you-go pricing, as well as flexible billing options, discount programs and no minimum commitment - all designed to meet the needs of smaller companies.

About Angel.com
McLean, Va.-based Angel.com, founded in 1999, leverages the web to allow corporations to quickly and cost-efficiently develop and launch high quality speech-enabled telephony applications. Sophisticated and customizable, Angel.com's patented Voice Sites connect businesses with customers in an intuitive and natural manner. Sold directly online at www.angel.com and through a qualified network of telecommunications carriers and Internet service providers, Angel.com's hosted service enables companies to implement business-grade communications solutions for a fraction of the cost of unwieldy, proprietary interactive voice response systems. Angel.com gives companies the ability to build a virtually limitless number of speech-enabled applications, bounded only by human creativity.