Press Releases

New operation combines four of the most utilized operations into one powerful address verification API.

PR Newswire January 27, 2015 8:00 AM Eastern

Santa Barbara, CA, January 27, 2015 - Today Service Objects, the leading provider of real-time data quality and validation services, announced that they have enhanced their address verification service to include more address validation and correction capabilities. This enhancement builds upon the address verification API's strengths, such as returning CASS™-certified addresses with USPS® Delivery Point Verification (DPV) data whenever possible.

Previously, retrieving advanced address indicators required additional API calls, adding time and associated transaction costs. With today’s launch, Service Objects becomes the only address verification service to provide advanced address indicators in a single transaction for every address. This eliminates the delay and reduces transaction costs to as little as one cent per address. As a result, the enhanced address validation service can now verify, standardize, and append data to USPS Delivery Point Verification standards even when an address "fails" traditional CASS certification standards.

“Service Objects’ goal is to make every address record in every system as accurate as possible. In 2004, we introduced real-time address validation to the market and equipped businesses with powerful tools to improve their customer data,” said Jonas Shaefer, Director of Engineering for Service Objects. “By combining several data sources into a single web service transaction, we are providing the next level of address information.”

The company's DOTS Address Validation - US 3 API standardizes contact records by comparing them to a USPS database and appending address elements as needed. Offered to developers on a subscription basis, the address validation service can be used four ways: as an integrated real-time API; do-it-yourself list processing with a data-cleansing application; FTP batch address validation; and online "Quick Lookups."

The enhanced address verification API is now faster, more accurate, more informative, and better able to correct more address mistakes than its predecessor. It also allows users to pick among multiple matches if a final decision cannot be made by code. The enhanced USPS address verification service is also easier for end users and developers to implement because one operation handles multiple requests.

"These changes translate into fewer calls to the API, saving transaction usage for our users," Shaefer said. "Using the improved address verification service also maximizes throughput speed for an application and increases output details for better decision making."

To learn more about address verification standards or CASS certification, download the complimentary whitepaper. For a free trial of DOTS Address Validation – US or to request a demo, visit www.serviceobjects.com.

About Service Objects
Founded in 2001, Service Objects is the leading provider of real-time contact validation including lead scoring and address validation. Its validation and location-based web services allow businesses to identify potentially fraudulent transactions, append additional contact information and process transactions in a more efficient manner. The company works with major brands like American Express, LendingTree and Amazon; and it has validated over 1.8 billion contacts. For a full listing of contact validation services, visit www.serviceobjects.com.

Today, the League of American Bicyclists recognized Service Objects with a Bronze Bicycle Friendly Business (BFB℠) award, joining more than 1,000 visionary businesses from across the country.

With the announcement of 100 new and renewing BFBs today, Service Objects joins a cutting-edge group of more than 1,050 local businesses, government agencies and Fortune 500 companies in 47 states and Washington, D.C., that are transforming the American workplace.

"The business community's investment in bicycling is playing a central role in making the country a safer, happier, and more sustainable place to live and work," said Amelia Neptune, League Bicycle Friendly Business Program Manager. "We applaud this new round of businesses, including Service Objects, for leading the charge in creating a bicycle-friendly America for everyone."

On average, 50% of employees at Service Objects use alternative modes of transportation. Service Objects encourages bicycling as an easy option for transportation and provides amenities such as bike racks and cash incentives for employees that choose to ride their bike to work instead of driving a car. "We're proud to have Service Objects as a business supporter of the coalition. It is a great place to work for those who want to be able to ride their bike to work. We applaud Service Objects for becoming a bicycle friendly business!" said Edward France, Executive Director of Santa Barbara Bicycle Coalition.

Moving forward, Service Objects will have access to a variety of free tools and technical assistance from the League to become even more bicycle-friendly. When our employees bike, great things happen: decreased carbon footprint, reduced health care costs, connected to community, and a fun and healthy work culture.

To apply or learn more about the BFB program, visit the League online at www.bikeleague.org/business.

About Service Objects
Founded in 2001, Service Objects is the leading provider of real-time contact validation including lead scoring and address validation. Its validation and location-based web services allow businesses to identify potentially fraudulent transactions, append additional contact information and process transactions in a more efficient manner. The company works with major brands like American Express, LendingTree and Amazon; and it has validated over 2 billion contacts. For a full listing of contact validation services, visit www.serviceobjects.com.

About the Bicycle Friendly America℠ Program
The Bicycle Friendly Community℠, Bicycle Friendly State℠, Bicycle Friendly Business and Bicycle Friendly University℠ programs are generously supported by program partner Trek Bicycle Corp. To learn more about building a Bicycle Friendly America, visit www.bikeleague.org/BFA

The League of American Bicyclists is leading the movement to create a Bicycle Friendly America for everyone. As leaders, our commitment is to listen and learn, define standards and share best practices to engage diverse communities and build a powerful, unified voice for change.

Automating their address validation process with genuine, accurate and up-to-date contact data helps nomorerack resolve common shipping errors and results in satisfied, loyal customers.

PR Newswire October 1, 2014 7:45 AM Eastern

SANTA BARBARA, Calif., October 1, 2014 – In the past few years, nomorerack, an eCommerce store known for selling authentic, name-brand merchandise priced at 50 to 80 percent off retail, has encountered rapid success. With this growth, certain issues in the customer experience surfaced, namely shipping problems associated with incomplete or incorrect addresses. After quickly integrating Service Objects’ real-time DOTS Address Validation, nomorerack experienced a vast decrease in shipping errors and streamlined company resources. Read the entire Customer Success Story.

“We want our customers to keep coming back – their satisfaction is our number one goal. If a package is delayed or shipped to the wrong address, our customer is unhappy, not to mention we lose time and money on our end due to the mistake,” said Rohit Lalwani, Vice President of Finance at nomorerack. “We needed strong technology in place to automate the address verification process and Service Objects was the obvious solution.”

“For online retailers like nomorerack that process over 7,000 transactions per day, address validation is vital to the customer experience. If even one number or letter is typed incorrectly, a package might be misdirected and that affects the company’s reputation and bottom line," said Geoffrey Grow, CEO of Service Objects. “Our goal is to make sure that every nomorerack order has a verified and genuine address. By doing so, they can get their packages to the door quickly and this makes for happy customers."

nomorerack is one of hundreds of customers that rely on the DOTS Address Validation US for its industry high 99.8% match rate accuracy and proprietary CASS-certified database engine that includes more than 165 million unique addresses.

To date, Service Objects has validated over 16 million transactions for nomorerack.

About Service Objects
Founded in 2001, Service Objects is the leading provider of real-time contact validation and address verification services. Its validation and location web services allow businesses to identify potentially fraudulent transactions, append additional contact information and process transactions in a more efficient manner. The Company works with major brands like American Express, LendingTree and Amazon; and it has validated over 1.8 billion contacts. For a full listing of contact validation and lead scoring products, visit www.serviceobjects.com.

About nomorerack
nomorerack is the online shopping destination for quality, trendy branded and unbranded, in-demand goods at prices from 50%-80% off retail. nomorerack’s efficient business model cuts out the middlemen to allow them to deliver great products to their customers at the lowest possible prices. With 24/7 online customer service and super low prices, nomorerack aims to be the top shopping destination for online shoppers. For more information visit www.nomorerack.com.

New DOTS Geophone Plus 2 is the most accurate, up-to-date phone number validation service available

“Telephone Marketers Beware!” whitepaper boils down the dos and don'ts of telemarketing in 2014.

PR Newswire July 9, 2014 9:00 AM Eastern

SANTA BARBARA, Calif., July 9, 2014 – Today Service Objects, the leading provider of real-time contact validation and address verification services, announced a new version of its popular real-time reverse phone look up service, DOTS Geophone Plus 2. In addition, the company has published a new whitepaper focused on making it easy for brands to understand the new Telephone Consumer Protection Act (TCPA), which makes it illegal for brands to call or text a number for which the consumer is charged without consent.

Offering over 400 million individual records and 170 million wireless numbers that are compiled from over 2,300 U.S., Canadian and Puerto Rican telecom carriers, DOTS Geophone Plus 2 offers reverse lookup data for wireless, landline, VoIP and toll-free phone numbers including residential, business and government listings. With this real-time API service, companies can obtain detailed customer contact information including Local Number Portability data (LNP) that is genuine, accurate and up-to-date.

"With more than 90% of adults in the U.S. owning cell phones, it’s crucial for businesses to have landline, mobile, and VOIP data that serves their evolving contact verification needs,” said Geoffrey Grow, CEO of Service Objects. “DOTS Geophone Plus 2 uses the latest sources that link phone numbers to names, address, carrier and other relevant information – allowing our customers to accurately verify and identify their customers who contact them by phone.”

Additionally, DOTS Geophone Plus 2 helps organizations comply with TCPA, which protects consumers from unsolicited calls or texts to their cell phones. As consumers regularly port landline numbers to mobile devices, businesses need to be smarter than ever when contacting current and potential customers by phone. Communicating with consumers via their cell phones without written consent is against the law, and can have hefty penalty fees. For this reason, real-time phone number data is a must, as a phone number might be a landline one day, and be ported to a mobile device the next.

To learn more about protecting your business from the new TCPA rules, download the complimentary whitepaper. For a free trial of DOTS GeoPhone Plus 2 or to request a demo, visit www.serviceobjects.com.

About Service Objects
Founded in 2001, Service Objects is the leading provider of real-time contact validation and address verification services. Its validation and location web services allow businesses to identify potentially fraudulent transactions, append additional contact information and process transactions in a more efficient manner. The Company works with major brands like American Express, LendingTree and Amazon; and it has validated over 1.7 billion contacts. For a full listing of contact validation products, visit www.serviceobjects.com.

Address-verifying tools add automation and accuracy to critical ISCS software used by property and casualty insurance companies.

PR Newswire June 11, 2014 9:00 AM Eastern

SANTA BARBARA, Calif., June 11, 2014 – Correct addresses are essential to property and casualty (P&C) insurance companies. Pinpointing an exact location of an insured property enables insurers to evaluate the risks associated with that location and also ensures that time-sensitive correspondence is delivered efficiently. When ISCS, a provider of software and services to the P&C insurance industry, needed a partner to enhance its software suite with accurate address data, Service Objects was selected for its proprietary CASS-certified database engine of over 165 million unique addresses, and 99.8% match rate accuracy.

"To us, access to precise address information is more than a benefit – it's a must. In order to create the most reliable software, we had to find an expert in address accuracy and trusted Service Objects to provide our address verification web services," said Mike Wanzong, Vice President Insurance Solutions, ISCS. "After easily integrating Service Objects APIs into our software, our users simply push a button to immediately get a valid address. To date, our users have validated more than 23 million addresses and we're not stopping there."

ISCS is one of hundreds of Service Objects customers using its address verification tools to receive up-to-date, valid and genuine address data. The two products used by ISCS are:

  • DOTS Address Validation US – Delivers address details in real-time so sensitive mail, like cancellation and renewal notices, are sent and received.
  • DOTS Address Geocode US – Outputs an address's latitude, longitude, full ZIP code, tract code and block code to allow identification of an exact property location, which is important during the policy creation process.

"When it comes to identifying a specific location, the insurance and financial sectors cannot risk inaccuracy and uncertainty," said Geoffrey Grow, CEO of Service Objects. "ISCS's commitment to data quality excellence aligns perfectly with our Company's vision. Our collective goal is to make sure every insured address in every ISCS system is genuine, accurate, and as up-to-date as possible."

To read the complete ISCS Customer Success Story, or receive more information about DOTS Address Validation US, DOTS Address Geocode US and other Service Objects customer validation products, contact This email address is being protected from spambots. You need JavaScript enabled to view it. .

About Service Objects
Founded in 2001, Service Objects is the leading provider of real-time data validation services. Its contact validation and data quality web services allow businesses to identify potentially fraudulent transactions, append additional contact information and process transactions in a more efficient manner. The Company works with major brands like American Express, LendingTree and Amazon; and it has validated over 1.7 billion contacts. For a full listing of contact validation products, visit www.serviceobjects.com.

About ISCS
ISCS is the developer of SurePower Innovation®, a highly-scalable, configurable modern enterprise suite that mitigates risk and increases business agility for property and casualty (P&C) insurance organizations writing personal, commercial and specialty lines. Through SurePower Innovation, ISCS leverages the latest technology to automate policy, billing, claims, underwriting, reinsurance, insurance accounting, payables, document management, producer/commission management, agent/consumer portals and more. SurePower Innovation modules can be implemented independently or as a suite, and can be delivered as a complete managed SaaS solution via ISCS's SurePackage deployment option, allowing insurers to focus on the business of insurance.