Reduce Fraud & Charge Backs with Order Verification

DOTS Order Validation

DOTS Order ValidationSM by Service Objects is a real-time fraud detection API that verifies, standardizes and authenticates customer order information.

This service performs multi-function verifications including address validation, BIN validation, reverse phone lookup, email validation, and IP validation. Our proprietary normalizing algorithm inspects the various customer components and returns a 0-100 quality score on the overall validity and authenticity of the customer.

Samples

I/O

Sample Request URL

XML output using query string parameters:
Four ways to use our services
REAL-TIME API INTEGRATION

Integrate any of our easy-to-program contact verification APIs directly into your systems for real-time cleansing, appending and fraud protection.

DO-IT-YOURSELF LIST PROCESSING

When you have a quick list that needs to be verified and cleansed, it's time for DataTumbler, our PC-based data cleansing application.

AUTOMATED LIST PROCESSING

Implementing an automated FTP batch for your data quality needs is the perfect way to cleanse data from one of your systems on a scheduled time of day or month.

QUICK
LOOKUPS

Our Quick Lookups are the perfect way to get the job done fast! Access-from-anywhere data validation tools will come in handy for quick contact lookups.

We are Devoted to your success
Our exclusive Customer Success Program is included with your annual plan

Enhanced 24/7 Support

We are ready to help! Contact us anytime by phone, email, or chat with guaranteed response times.

Guaranteed 99.995% Uptime

We stand behind our commitment to service uptime excellence with one of the industry's only financially backed Service Level Agreements.

Dedicated Support Engineer

Get expert help and answers from your personal support engineer. Take advantage of our dedicated test environment.

Plans start as low as $289 per month
    • Cross-validates customer information against seven distinct DOTS Contact Validation services including: Address Validation - US, Phone Exchange, IP Address Validation, BIN Validation and Email Validation
    • Validates the billing and shipping contact name and returns helpful flags that indicates things like if the name is bogus, vulgar or a string of dictionary words
    • Validates the 6 digit Bank Identification Number (BIN) of a card and also returns flags to indicate if the BIN is for a gift card or if the card is from a country of high risk
    • Validates the email address and returns warning flags including disposable email address, bogus or potential spam-trap
    • Response time as fast as 1000 milliseconds
    • Over 200 proprietary tests are performed to normalize and standardize data and an overall order score of 0-100 is produced, and flagged for pass, review or fail
    • Billing and shipping address outputs are validated, standardized and corrected to USPS mailing standards, and multiple notes are returned including flags for PO boxes, non-contiguous state, vacant lot or returning mail
    • Validates billing and shipping phone numbers; mismatches in geographic fidelity are flagged before the transaction reaches credit card gateway
    • Accepts your Merchant Category Code (MCC) to help identify the incoming order information
    • Real-time API or batch services available
    • Improves shipping times to customers when addresses are accurate increasing customer loyalty and satisfaction
    • Reduces chargeback fees from credit card processing
    • Reduces lost inventory from shipments delivered to wrong addresses
    • Eliminates stolen inventory due to fraudulent orders
Some of the world's biggest brands rely on Service Objects
Verizon
Microsoft
Amazon
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Sony