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How Data Quality Can Help You Have a Happy – and More Profitable – Holiday Season

With the holidays approaching, this is the busiest and most profitable time of the year for many businesses. During this high-stress season, customers are relying on their orders being delivered on time. To make sure this happens, having correct shipping addresses is vital for merchants to maintain a high level of customer service; after all, lost packages equals lost sales and lost shoppers.

Watch as Service Objects’ CEO, Geoff Grow, discusses:
  • The scope of the address problem in US and International markets
  • The tangible and intangible costs associated with bad contact data
  • How to identify potential customer data problem areas that prevent optimal customer service
  • How your business can automatically verify and validate customer data when an order is placed
  • Future trends that will impact the way your business ships packages