DOTS Phone Exchange

DOTS Phone Exchange is a programmable XML Web Service hosted by Service Objects which allows you to improve the quality of your contact database by eliminating invalid telephone numbers at the point-of-entry. DOTS Phone ExchangeSM can instantly recognize whether a telephone number is valid and acceptable by verifying the first seven digits (NPA/NXX+1) of any telephone number combination in the North American Numbering Plan. DOTS Phone Exchange allows you to integrate telephone information into your Web site, CRM database, and other business contact dependent processes.

• Resolve telephone numbers to 1,000-number blocks.
• Returns line type (landline, wireless, or VoIP).
• Returns telephone service provider and geographic information such as: carrier name, city, state, latitude & longitude.
• Supplemental exchange data compiled from over 2,600 U.S. and Canadian telephone service providers.
• Telephone data updated monthly with data from North American Numbering Plan Administration and the Canadian Numbering Administrator.
• The ability to process multiple telephone numbers at once.

DOTS Phone Exchange clients use our service to verify and enhance customer contact data in real-time. DOTS Phone Exchange can return the telephone service provider, line type, city, state, and latitude and longitude information for a given telephone number. With the integration of DOTS Phone Exchange you will have the tools to automatically and immediately verify the accuracy of your sales prospects or business leads before establishing contact, updating a CRM system, or completing a transaction. By verifying contact information at the point-of-entry, you identify the best leads, eliminate bad contacts, prevent fraudulent transactions, and improve customer conversion rates.

• Real-time XML Web service interface. Batch also available.
• Service Level Agreement of 99.995%.
• No customer data is retained or stored.
• HTTPS protocol encrypts transactions sent to and from DOTS Web Services.
• Primary and backup data centers on opposite coasts.
• Fully redundant, load-balanced hardware and Internet connections are used.