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In the U.S., 30 to 40 million residential and business moves happen each year. This increases the likelihood of losing track of customers, clients, or prospects. NCOA Live, our real-time change of address service, keeps your customer and prospect records accurate and up-to-date.
Your customers and prospects are constantly moving, posing a significant challenge in delivering essential communications and packages. NCOA Live tackles this issue by detecting address changes in real-time, providing you with the updated address, while verifying and formatting addresses to USPS standards.
Increase mail deliverability by up to 400% through maintaining accurate and current contact addresses in your customer management platform.
By standardizing and formatting addresses according to USPS guidelines, NCOA Live simplifies your mailing processes. This ensures compliance with postal regulations, reduces manual effort, and potentially qualifies you for postal discounts, resulting in cost savings for your business.
Validate and correct addresses before checking for changes to ensure high match rates.
Addresses are returned with change status codes and a new address is provided in case of a change.
Provides essential USPS data points to meet USPS Move-Update standards and maximize postage discounts.
Set up parallel processing to swiftly handle millions of records through our API.
Download the Processing Acknowledgement Form (PAF)
Note: The USPS requires a completed PAF with ZIP+4 and NAICS before accessing any change of address data.
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Address Detective adeptly reconstructs addresses, even with partial inputs, ensuring accuracy, standardization, and deliverability. Elevate your business efficiency, sidestepping expensive shipping, mailing, and customer support hurdles.
NCOA Live validates and corrects each address to USPS standards with our certified Address Validation engine, boosting change of address match rates and ensuring eligibility for USPS postal discounts. Our service also meets USPS Move-Update requirements, qualifying your mailings for Standard and First-Class Mail discounts.
Every week, the USPS updates its database with nearly a million changes of addresses. NCOA Live is among the few real-time services that continuously sync with these updates. Our service guarantees that the residential and business addresses in your customer management system remain as current and precise as possible.
NCOA Live, Service Objects’ National Change of Address service, is essential for your Customer Data Validation strategy. It ensures accurate, consistent, and usable customer data, vital for smooth business operations and strong customer relations. Here’s how NCOA Live helps:
Accurate data is essential for any Customer Data Validation strategy. NCOA Live verifies customer addresses using current USPS change of address data, updating addresses for customers who have moved to maintain database accuracy.
Undeliverable mail and shipments resulting from outdated addresses increase operational costs. NCOA Live reduces these costs by ensuring address accuracy, minimizing mail returns and failed deliveries. This efficiency not only saves money but also streamlines operational processes.
Reliable data is vital for informed business decisions and effective customer communication. Updating address information regularly with NCOA Live ensures data reliability, crucial for operations like marketing, logistics, and customer service.
Keeping customer data up-to-date is a common requirement for regulatory compliance across many industries. NCOA Live aids businesses in remaining compliant with these regulations, thereby averting potential legal and financial penalties.
Accurate and current addresses enhance customer engagement. When businesses possess correct addresses, they ensure prompt and precise delivery of products, services, and communications. This efficiency is pivotal for fostering trust and satisfaction among customers, thereby enhancing overall customer experience and loyalty.
In the realm of data management, NCOA Live ensures the perpetual accuracy of the address component within customer data. This precision is vital during the integration of diverse data sources or when utilizing customer data across multiple departments within an organization.
In marketing and sales, accurate address data enables effective targeting of the right audience. NCOA Live supports these endeavors by guaranteeing that promotional materials, catalogs, and other communications reach their intended recipients.
NCOA Live plays a crucial role in a Customer Data Validation Strategy, ensuring the accuracy and reliability of address data. It goes beyond merely updating addresses; it influences customer engagement, operational efficiency, compliance, and overall data management strategy. Thus, it is an indispensable tool for businesses prioritizing data quality and customer satisfaction.
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