DOTS NCOA Live

For Addresses on the Move

In the U.S. there are between 30 and 40 million residential and business moves annually. This means there’s a good chance you can lose track of customers, clients or prospects. Our real-time change of address service, NCOA Live, ensures your customer management system is accurate and up-to-date.

Stay in touch with NCOA Live

Your customers and prospects are constantly on the move, making delivering essential communications to them a significant challenge. NCOA Live solves this issue by detecting and verifying changes of address in real-time, while standardizing and formatting them to USPS standards. 

Improve mail deliverability up to 400% by maintaining accurate and up-to-date contact addresses in your customer management platform.

24/7/365
Customer Support
99.9999%
Uptime Guarantee
Dedicated
Support Engineers

Features and Benefits


Nearly a Million Addresses Change Every Week

Most businesses waste considerable time and money by mailing important communications to outdated addresses. NCOA Live ensures your business has the most current address data available.

The result is your contacts have no interruption in receiving critical correspondence such as bank statements, direct mail marketing, invoices, fund-raising, voter information, alumni correspondence and more.

High Match Rates Save Money and Resources

Each address provided to NCOA Live is validated and corrected to USPS standards using our Certified Address Validation engine, greatly improving change of address match rates and ensuring all addresses meet the requirements to achieve USPS postal discounts.

Our service also meets the requirements of the USPS Move-Update, qualifing your mailings for Standard and First-Class Mail discounts.



Continually Updated for the Freshest Data

Each week the USPS adds almost a million changes of addresses to their database.

NCOA Live is one of the only real-time services to stay in lock-step with these updates. Our service ensures the residential and business addresses in your customer management system are as up-to-date and accurate as possible.

For Developers by Developers

For a deeper dive into all of our APIs, visit our developer guides.
If you’re ready to put it to the test, sign up for a free API trial key and get 500 free transactions.

Processing Acknowledgement Form (PAF)

NOTE: USPS requires a completed PAF with ZIP+4 and NAICS.

Ready to get started or have questions?

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