DOTS Phone Append

Update Business and Customer Phone Numbers

Leverage existing names and addresses to append accurate phone numbers, ensuring each customer record is as complete as possible. 

Phone Append

Having precise customer contact details is vital for any business developing and maintaining an up-to-date customer database. Accurate phone numbers are a must-have for businesses to ensure effective communication and aids in complying with various government data and privacy regulations. 

Our Phone Append service enhances your customer contact data records by appending phone numbers for both individual consumers and businesses. Matching your existing name and address information against our authoritative telephone databases, which encompasses 800+ million records from over 4,000 carriers, your business can be certain it has the most reliable and current phone numbers available.


Customer Support


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Support Engineers

Features and Benefits of Phone Append

Supports compliance - Service Objects

Supports Compliance

For regulations like TCPA and GDPR, knowing line type, including land-line, wireless, VOIP, and pre-paid phones, as well as phone type, like business or residential, is critical for meeting compliance regulations.

Phone Data From Over 4,000 Carriers

Competitors claim it, but we have it.

Our proprietary data set of over 800 million consumer, business and government phone listings enable our service to achieve industry-leading match rates up to 75%.

Reverse phone lookup service - Service Objects
Phone appending services

Certainty Scores Make for Better Decision-Making

Phone Append returns actionable certainty scores to quickly assess phone number viability, saving your team time and money.

Matching your contacts with their phone numbers, your business can make informed decisions about the quality of your phone data.

Comprehensive Phone Details

Phone Append goes further by providing comprehensive phone information including:

  • Phone number for each contact record
  • Line types including landline, wireless, VoiP and more
  • Phone types such as government, business or residential
  • SMS/MMS addresses for wireless numbers
  • SIC codes for businesses
  • Latitude and longitude for both carrier and contact information
Reverse telephone number lookup - Service Objects

How Phone Append Works

Returns Phone Number Associated with Address

Provides matching phone number for supplied contact address, from a database of over 800 million numbers and 4000 carriers.

Provides Actionable Certainty Score

Returns an accuracy rating based on matches with the contact details provided, expressed as Low, Medium or High.

Returns Line Type Data for Returned Number

Supplies a determination of the phone carrier line type, with possible values of Landline, Wireless, VOIP or Unknown.

Flags Business Versus Residential Customers

Identifies type of entity that owns phone line as Residential versus Business facilitating B2C and B2B usage.

Download our Phone Append one-page datasheet PDF Logo

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Why Choose Service Objects for
Your Phone Append Needs?

When it comes to enhancing your customer contact records, choosing the right service is paramount for the success of your business communications. Service Objects’ Phone Append service stands as an exemplary choice for fulfilling your global customer and contact enrichment needs. Here’s why it’s a game-changer for your business:
Comprehensive Contact Record Completion: Phone Append excels in augmenting your contact records by adding missing consumer and business phone numbers. This service uses both name and address information to ensure that your contact records are complete, enhancing your ability to connect with your customers effectively.
Access to Extensive and Authoritative Databases: The service accesses a number of proprietary and authoritative databases containing over 800 million records, sourced from more than 4,000 carriers. 
High Accuracy and Up-to-Date Information: With Phone Append, you’re not just getting access to a vast number of records; you’re also assured of their timeliness and accuracy. The phone databases are continuously updated by both phone service providers and third-party providers.
Enhanced Customer Reach and Engagement: By filling in missing phone numbers, Phone Append empowers your business to reach a broader customer base. This expanded reach is vital for marketing campaigns, customer support, and sales efforts, ensuring you can connect with your customers through their preferred communication channels.
Improved Data Quality for Marketing and Sales: Phone Append significantly improves the quality of your contact data, which is essential for targeted marketing and sales strategies. Accurate phone numbers mean more successful outreach efforts, higher engagement rates, and potentially increased sales conversions.
Operational Efficiency and Cost-Effectiveness: With more accurate phone numbers, your business can reduce time and resources spent on failed contact attempts. This efficiency translates into cost savings and a better allocation of resources towards more productive activities.
Supporting Compliance and Risk Management: Accurate phone numbers are essential for compliance with various communication and privacy regulations. Phone Append helps in ensuring that your business is contacting the right individuals, reducing the risk of regulatory violations.
Service Objects’ Phone Append service is an indispensable tool for businesses seeking to enhance their global customer record completeness. Its ability to provide accurate and up-to-date phone numbers, backed by authoritative datasets, makes it a superior choice for improving customer reach, engagement, and overall business efficiency.

Phone Append: A Critical Part of Your
Customer Data Validation Strategy

Service Objects’ Phone Append service is a critical component of a comprehensive Customer Data Validation strategy. Customer Data Validation ensures the accuracy and completeness of customer data, which is fundamental for effective business operations and meaningful customer engagement. Here’s how Phone Append contributes to this strategy:
Enhancing Contact Data Completeness: One of the primary goals of Customer Data Validation is to have complete and comprehensive customer records. Phone Append addresses this by adding missing phone numbers to customer records, using existing name and address information. This enrichment of data ensures that each customer record is as complete as possible.
Improving Contact Data Accuracy: Accuracy in customer contact information is vital for successful business communications. Phone Append ensures the accuracy of phone numbers by cross-referencing customer data against a proprietary database of 800 million records from 4,000 carriers. This process significantly reduces the likelihood of outdated or incorrect contact information.
Facilitating Effective Customer Communication: With accurate and complete phone numbers, businesses can communicate more effectively with their customers. Whether for marketing, sales, customer service or support, having the correct phone numbers is crucial for efficient and effective communication.
Supporting Targeted Marketing and Sales Efforts: Accurate phone numbers are invaluable for targeted marketing campaigns and sales initiatives. Phone Append enables businesses to reach the right customers with their messaging, increasing the chances of engagement and conversion.
Increasing Operational Efficiency: Having accurate phone numbers reduces the time and resources spent on unsuccessful communication attempts. This efficiency not only saves money but also allows for better allocation of resources towards more productive tasks.
Enhancing Customer Satisfaction: Accurate and complete contact information leads to better customer experiences. Customers appreciate timely and relevant communication, which is facilitated by having the correct phone numbers.
Aiding in Compliance and Risk Management: In industries where compliance with communication regulations is mandatory, having accurate phone numbers is essential. Phone Append helps ensure that businesses are contacting the right individuals, thereby reducing the risk of non-compliance and potential penalties.
Service Objects’ Phone Append plays an integral role in your Customer Data Validation strategy by enhancing the completeness and accuracy of customer contact information. It supports effective communication, targeted marketing, operational efficiency, customer satisfaction, and compliance, making it a vital tool for any business focused on leveraging high-quality customer data for success.
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