Service Objects will not sell, rent, or lease or release to others, your personally identifiable information or your Data.
WHAT INFORMATION DOES SERVICE OBJECTS COLLECT?
When you use the Service Objects web site or sign up for the Service Offerings, we may collect certain contact information from you, including without limitation: your first and last name, organization name, city, state and postal code, email address, and phone number. When purchasing services, you will be required to provide additional information that may include a credit card number or other banking or payment information.
HOW IS YOUR CONTACT INFORMATION USED?
IS YOUR CONTACT INFORMATION SHARED OR DISCLOSED?
THE SECURITY OF YOUR CONTACT INFORMATION
We will take reasonable precautions to protect personally identifiable information in our possession from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet or method of electronic storage is, however, 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personally identifiable information, we cannot guarantee its absolute security.
HOW IS YOUR DATA USED?
“Data” means any information that you send to any of our Services. We do not cache copies of any Data you send us as a part of your use of the service, except for batch files that are permanently deleted after 5 days. We do not keep copies of the Data sent to us nor the responses sent to you. We do keep daily usage log for billing purposes, saving only the date that the transaction occurred. We do not release, sell, rent or lease any Data to third parties.
PRODUCT INFORMATION AND SECURITY
“Product Information” means any information utilized by any of our services for validation purposes. Our address products contain publicly available information, maps and information from various information providers. Our phone products contain contact information from the published white and yellow pages of telephone directories and from directory assistance. Our email and contact verification products contain identifying information from public and private sources with secure connectivity to other information providers.
- We do not maintain credit card numbers.
- We do not maintain date of birth records.
- We do not maintain social security numbers.
- We do not sell lists of contact information.
- We do not keep copies of your Queries or Data nor your responses.
- We do not, under any circumstances, co-mingle your Data and our Product Information.
- We do not use your Data for data mining purposes.
- We protect against the misuse of non-public information.
All our services can be used by companies, political organizations, non-profit organizations, and government agencies through our highly secure socket layer "SSL" AES-256 encryption when providing contact information over the Internet.
FORUMS AND COMMENTS
If you use the forum, blog or post comments on our web site, any contact information you submit there can be read, collected, or used by other users and could be used to send you unsolicited messages. Service Objects is not responsible for any contact information you choose to submit in that context or anything arising from such submissions.
LINKS TO OTHER SITES
INTERNATIONAL OPERATIONS AND TRANSFERS OUT OF THE EEA AND SWITZERLAND
Please note that when you visit our site, your data may be sent to the United States and possibly other countries. We store data about our web site visitors on servers located in the United States.
Unless you are in EEA or Switzerland, if you have a dispute with us relating to our data protection practices, please contact us by clicking on the "CONTACT US" link on the top of the Site. If we can’t resolve the dispute through those channels, please see Section 9 of our Master Services Agreement, which describes how disputes will be resolved between us. As described in that section, the American Arbitration Association (http://www.adr.org/) will conduct the dispute resolution proceedings. Please be sure to review our Terms of Service, including Section 9, before you use any of our products and services.
For individuals in the EEA or Switzerland, you have additional rights to make a complaint to a competent data protection authority or commence proceedings in a court of competent jurisdiction in accordance with applicable data protection laws. Service Objects has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, the ICDR-AAA Privacy Shield Program, operated by the American Arbitration Association, an alternative dispute resolution provider located in the United States, to address complaints and provide appropriate recourse free of charge to the individual. If You do not receive timely acknowledgment of Your complaint from us, or if we have not resolved Your complaint, please contact or visit http://go.adr.org/privacyshield.html for more information and to file a complaint. The services of the ICDR-AAA Privacy Shield Program are provided at no cost to You.
Service Objects’ liability for personal data of EEA or Swiss individuals that it receives under the Privacy Shield and subsequently transfers to a third party is described in the Privacy Shield Principles. In particular, Service Objects remains responsible and liable under the Privacy Shield Principles if a third-party agent that it engages to processes the personal data on its behalf do so in a manner inconsistent with the Principles, unless Service Objects proves that it is not responsible for the event giving rise to the damage.
Service Objects is subject to the investigatory and enforcement powers of the Federal Trade Commission (“FTC”), or any other U.S. authorized statutory body. The FTC has jurisdiction over Service Objects compliance with the Privacy Shield.
In some circumstances, EEA or Switzerland individuals may invoke binding Privacy Shield arbitration as a last resort if all other forms of dispute resolution have been unsuccessful. See https://www.privacyshield.gov/ for more information about this process. The place of arbitration shall be the United States, and in person participation will not be required. Irrespective of the outcome of arbitration, each party shall bear its own attorneys’ fees. The arbitrator(s) has the authority to impose individual-specific, non-monetary equitable relief necessary to remedy any violation of the Privacy Shield Principles only with respect to the individual. Section C of Annex I to the Privacy Shield Principles contains more details regarding initiating arbitration proceedings and can be reviewed at https://www.privacyshield.gov/article?id=ANNEX-I-introduction.
Service Objects operates "AS-IS" and "AS-AVAILABLE," without liability of any kind, as more fully described in the Master Services Agreement.
CONTACTING SERVICE OBJECTS
Service Objects embraces the privacy protections that the General Data Protection Regulation (GDPR) provides.
Last Updated: September 3, 2019