Service Objects – Data Quality Blog
NCOA Live FAQ: Your Change of Address Questions Answered
Our DOTS NCOA Live service is a real-time API that compares your contact data with the USPS’ National Change of Address (NCOA) database, which contains address data for the roughly 40 million Americans who move each year. It works directly with the United States Postal...
Application Engineer
Why Should a Business Validate Leads?
Your business is measuring how many leads you generate with your marketing efforts. You’re even scoring your leads’ likelihood to buy with a marketing automation tool or CRM. But can your marketing and...
Marketing
Tackling False Negatives in Email Validation
What is a false negative? In email validation, the term is used when an address is incorrectly identified as being invalid or undeliverable – in other words, it is flagged as being bad when it is...
Sr. Software Engineer
Credit Card Validation – BIN There, Done That
If you are involved in e-commerce, you probably know the importance of credit card validation. And if you work with Service Objects, you may have at least a passing familiarity with our DOTS BIN Validation...
Marketing
Understanding Phone Exchange 2 Note Codes
In November 2018, we published the blog, Best Practices for Phone Exchange 2 International, introducing you to one of our phone validation services and its operations. Here in this blog, we drill down and...
Applications Support Technician
TCPA and You: A Look Ahead for 2019
If you do outbound marketing via telecommunications, the Telephone Consumer Protection Act (TCPA) has probably been part of your business agenda – particularly in recent years, as stiffer interpretations...
Director of Marketing
Customer Service Success Stories
Sometimes things go wrong. Sometimes it is our fault, and sometimes it is, dare I say it, something the client did wrong. We are all human, and as long as humans have any part in controlling anything,...
Sr. Applications Engineer
Polar Vortex 2019 – We Have Our Customers Covered
With large parts of the US dealing with the #PolarVortex, the focus is rightly on keeping people safe and critical systems continuing to operate. The impacts are already far-ranging, from colleges and...
Data Privacy and Security: The Next Big Thing for the US?
Unless you’ve been living under a rock for the past couple of years, you know that data privacy and security laws have become a big thing worldwide. Between Europe’s GDPR regulation, Canada’s PIPEDA...
Director of Marketing
Calculating Sales and Use Tax: Leave the Hard Work to Us
A quick Google search will turn up lists of the worst jobs in the United States, ranging from simply gross (like tasting pet food) to the most dangerous (logging, according to the Bureau of Labor...
Marketing
