Service Objects DOTS LogoDOTS NCOA Live

National Change-of-Address API
Improves Deliverability
Ensures Accuracy

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Lightning fast API ensures addresses are up-to-date
Improve mail deliverability by up to 400%
Ensures your Customer Management platform data is current

NCOA Live is a real-time API that works directly with the United States Postal Service’s NCOALink to ensure your business has the freshest change-of-address data available for over 30-40 million annual moves. Our service ensures both residential and business addresses are kept up-to-date while verifying and standardizing them to meet USPS formats.

NCOA Live has a distinct key advantage over tools that only verify a batch list of addresses. It can be implemented directly in your Customer Management platform to validate and correct addresses at the time of data entry, as well as cleansing legacy data at the time of use, removing the need for an error-prone ETL process. NCOA Live is lightning fast, processing 100 records in under a second, ensuring that your address data is accurate and with no downtime.

In addition to maintaining accurate mailing addresses, the use of NCOALink meets the requirements of the USPS Move-Update, helping qualify your mailings for Standard and First-Class Mail discounts.

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How NCOA Live Works

Below is an example of a recent address change and NCOA Live’s response on the right.

Input
Name
Service Objects
Address
27 E Cota Ste 500
City
Santa Barbara
State
CA
ZIP
93101

Real-Time API Responses

See below for the full response from our NCOA Live service.

Service Response CORRECTED       APPENDED
Raw Input Address
NameInService Objects
Address27 E Cota Ste 500
CitySanta Barbara
StateCA
Zip93101
CASS Corrected Address
Address27 E COTA ST STE 500
CitySANTA BARBARA
StateCA
Zip93101-1641
NCOA Match
COAFoundTRUE
NameMatchSERVICE OBJECTS
Address136 W CANON PERDIDO ST STE D
CitySANTA BARBARA
StateCA
Zip93101-8207
CarrierRouteC008

For Developers

Our services are built API-first with a focus on data quality and ease of integration.
We support REST, SOAP, GET and POST requests over HTTP/S outputting in XML and JSON formats.

Our API web services are compatible with all major programming languages and we have over 200 pieces of sample code (both snippets and full solutions) available to help with your integration.

Programming languages - Php, Java, C#, .net, ASP, Ruby on Rails, Python, Cold Fusion, Apex

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Features and Benefits

24/7/365
Customer Support
99.999%
Uptime Guarantee
Dedicated
Support Engineers
  • Validates and updates addresses using 18-month NCOALink data set synced with the USPS weekly updates
  • Singe API call to CASS-Certified engine validates, corrects and standardizes addresses (including ZIP+4) before performing check for address change
  • Returns a flag when there is a Change of Address (COA) match
  • Provides coverage for U.S. residential and business addresses
  • Supports real-time transactions through submission of single or multiple records in one request
  • Easily integrates into major Customer Management and Marketing platforms as well as legacy systems
  • Certified ‘Move Update’ Method allow for postal discounts
  • Provides detailed NCOA codes and descriptions, including information about address deliverability
  • Reduce environmental and financial costs associated with undeliverable mail
  • Increase marketing ROI with improved deliverability
  • Improve accounting efficiency by maintaining accurate billing records
  • Access to freshest data by syncing with USPS’ weekly updates
  • Supports real-time API integration, batch, and automated batch
  • Response time as fast as 50 ms (~100 addresses/second)

Additional Resources

Getting Started Video    |     Datasheet    |     Processing Acknowledgement Form (PAF)
NOTE: USPS requires a completed PAF with ZIP+4 and NAICS.

Three Ways to Use NCOA Live

Real-Time API
Enterprise-grade
RESTful API
Cloud Connectors
Connects with major marketing, sales and ecommerce platforms
List Processing
Securely upload lists
for processing

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