Ensure Your Business is TCPA Compliant

Protect your marketing contact activities and your business using automated data quality tools.

If you do outbound automated marketing by telephone or text message, you are subject to the requirements of the Telephone Consumer Protection Act (TCPA). This consumer legislation puts the onus on you to ensure that your contacts are current, up-to-date, and have given you permission for unsolicited marketing communications. In recent years, TCPA enforcement has increased substantially, with some firms levied fines in the tens of millions of dollars. Penalties can range as high as $1500 per call for each violation.

In today’s regulatory environment, you need an automated process that ensures TCPA compliance each and every time you perform a marketing campaign – one that verifies every telephone contact at the time you use it and flags potential problems before they occur.

Additional Resources

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What is TCPA?

Since 1991, the Federal Telephone Consumer Protection Act (TCPA) has protected consumers from unsolicited telephone marketing, including unwanted – and potentially costly – calls and text messages to their wireless telephones. A more recent 2013 FCC rule brought the potential for large fines for violators, while a 2015 FCC ruling broadened the scope of affected calls to include those originating from many forms of modern automated telephone equipment.

TCPA compliance now requires explicit consent for automated calls containing marketing content, including so-called “dual purpose” calls involving other business purposes. Penalties are particularly harsh for sending unsolicited automated calls or text messages to wireless devices without consent.

Today nearly half of US homes now no longer have landline phones, and phone numbers can be ported to new wireless customers at any time. To protect your business against the risk of legal action and crippling fines, you must validate telephone contact data at the time of data entry AND prior to every marketing campaign.

Service Objects’ DOTS GeoPhone Plus service can help.

Ensure your contacts still own their numbers

Provides the subscriber's name, validated in real time against over 400 million US and Canadian records, to verify against the name captured with valid consent.

Validate contact data at time-of-use

Use our real-time APIs, Cloud Connectors or list processing services to validate contact phone data and ensure your data is always accurate and up-to-date.

Get details on ported contact numbers

Determines a phone number’s line type (wireless, landline, VOIP) and porting date, to help ensure you don’t call outside of the 14 days allowed by the TCPA.

Why Service Objects?

  • Most accurate up-to-date telephone number validation service
  • Includes over 170 million wireless numbers, as well as landlines and VOIP
  • Provides carrier and contact information, phone type, SIC code and SMS/MMS addresses
  • Identifies portable VOIP and prepay phone numbers for fraud prevention
  • Available in API, Cloud Connector and list processing formats
  • Automate contact data compliance with TCPA regulations
  • Strengthen your outbound telephone marketing efforts
  • Ensure your telephone leads are current and genuine
  • Improve the ROI of your telephone contact data
  • Real-time processing that integrates with each marketing campaign
Unmatched Industry Expertise
  • The most accurate data available
  • 4+ billion contact records processed
  • 18+ years of experience
  • 2,800+ customers predominately in financial services, retail and telecommunications
  • 24/7/365 customer support
  • 90% of our business is from repeat customers who look to us as experts
  • Thought leaders in modern contact data validation
Contact us to discuss how we can help you be TCPA compliant