Service Objects’ Average Response Time Ranks Higher Than Google…
When comparing SaaS providers, one of the key metrics that is often measured is the service response time. That response time, or latency, is a succinct measurement of the approximate...
We’ve Raised the Bar to a 99.999% Uptime Guarantee
For many years, we’ve provided a Service Level Agreement with 99.995% availability guaranteed. This equates to less than 26 minutes of downtime annually, or less than 2 minutes and 11 seconds...
3 Things to Consider When Signing a Cloud Computing Contract
Cloud computing entails a paradigm shift from in-house processing and storage of data to a model where data travels over the Internet to and from one or more externally located and...
8 Tips to Build a Successful Service Level Agreement
A Service Level Agreement (SLA) makes use of the knowledge of enterprise capacity demands, peak periods, and standard usage baselines to compose the enforceable and measurable outsourcing agreement between vendor...
Leveraging SSD (Solid-State-Drive) Technology
Our company recently invested in SSD (solid-state-drive) arrays for our database servers, which allowed us to improve the speed of our services. As you likely know, it’s challenging to balance cost,...
How To Achieve An SLA Of 99.995% Uptime
Any business offering Web services needs to be concerned with uptime. After all, if the service goes down, it becomes unusable. Here at Service Objects, that’s unthinkable! We’ve built resiliency...

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