When you hear the term “artificial intelligence,” what do you think of? Robots? Science fiction? A generation of machines that might take over the world some day? In reality, artificial intelligence...
In this COVID-19 world we are now living in, more business is being transacted electronically than ever before. This means that email has become even more important – particularly for critical customer...
If you are familiar with Service Objects as a company, you probably know that one of our core values is protecting the environment. It was the reason our company was founded in 2001, and remains at the...
The 2019 holiday shopping season has kicked off with record-breaking sales numbers. According to Adobe Analytics, Black Friday sales were up 20% to $7.4 billion and Cyber Monday grew 17% over last year...
Should you use a single-purpose or composite validation service for your lead or contact data? Put another way, do you have a singular data validation need, or have you collected multiple data points that...
Contact records are one of your most valuable assets. According to Salesforce.com, 70% of your contact records will change in one way or another each year. Making sure that they are accurate and up-to date...
Cleaning up has always been a virtue. Thanks to Netflix and bestselling Japanese organizing expert Marie Kondo, who preaches a mindful approach to better living through tidying up, it has now also become a...
What is DOTS Lead Validation - International? For over a year now, Service Objects has been validating leads around the world with DOTS Lead Validation – International. This service looks at six key...
Your business is measuring how many leads you generate with your marketing efforts. You’re even scoring your leads’ likelihood to buy with a marketing automation tool or CRM. But can your marketing and...
If you do outbound marketing via telecommunications, the Telephone Consumer Protection Act (TCPA) has probably been part of your business agenda – particularly in recent years, as stiffer interpretations...
No matter the industry, you likely have jargon or terminology that’s specific to the work you do. The email world has a nomenclature all of its own, too. Understanding the lingo can keep you on the right...
REST is a popular architectural style that has been the go-to design for web-based APIs for years. The style has defining constraints, but it is not a protocol and there is no official standard. REST is...
Change is a constant in life. And when it comes to your data, even more so. Given enough time, migrating your data to new systems and platforms will be a fact of life for most businesses. Whether it...
Service Objects takes our customers’ success very seriously, which is why we regularly create content to help organizations make heads or tails of their contact data and offer advice for implementing...
Disposable email addresses – also known as burner emails, throwaway emails, temporary emails or fake emails – are commonly touted as a useful tool for keeping one’s personal or business email address...
Accurate address autocomplete At Service Objects, our mission is to ensure contact data is ‘genuine, accurate and up-to-date.’ This can be challenging when it comes to our clients wanting to use an...
Customer Service Excellence is one of Service Objects’ core values, which we support in a number of ways, including creating a variety of technical content. Our engineers regularly contribute to our blog...
The bomb threat hoax from Thursday, December 13, 2018 was easily detectable as fraud. There were several smoking guns that could have quickly identified the bomb threats as bogus. The leading indicator of...
When are two addresses actually the same? And when can you remove one of them from your contact database? The answer isn’t as simple as it sounds. Suppose you have two addresses as follows: 429 East...
Below is a full transcript of the video Tutorial: Address Suggestor using Google's Places API & Service Objects' Address Validation API. Today we are going to be building out an address suggestion...
Having extra information about phone numbers can be invaluable to a business for several reasons. It can help fight fraud, support TCPA compliance and give an extra boost in insight about how and when to...
How do you know if an email address is valid? There is more than one way to find out. In this article, we will show you how something we do – known as “ping testing” – makes these results much more...
Once upon a time, many businesses simply lived with bad email addresses as an inevitable cost of doing business. Today this has changed dramatically, in the face of increasing costs and regulatory...
What’s in a name? Hopefully, valuable contact data for your business. But some names clearly contain red flags for bad data – and that’s where we come in. Name Validation is a very effective tool...
The holidays are fast approaching. Soon you’ll be celebrating the season and sending holiday gift baskets and cards to people you have enjoyed working with this year. So here at Service Objects, we’ve...
How fast is fast? How fast should things be? And more importantly, what can you control to make the response time of using our services as fast as possible? In this blog we will break down the key...
In 2017, Cyber Monday sales reached an all-time high – and trends show that we may see another record-breaking year. Service Objects broke its own record last Cyber Monday with the most transactions in a...
We have spoken often on these pages about the importance of validating your contact data, to make sure you have a valid address and a quality lead. Whether it is a mistyped ZIP code, a lead pretending to...
DOTS Lead Validation – International has been available for almost a year, and we have received great feedback from our customers on how they are using it. Using this feedback, we have compiled some...
The old saying “garbage in, garbage out” has been around since the early days of modern computing. Code for operator error or bad data, the adage implies that the output of a program is only as good as...
This week, October 1-5, was Customer Service Week: a nationally-recognized event first proclaimed by the US Congress in 1992. It was designed to recognize the work of customer service professionals in the...
Enterprises are dealing with more data than ever before, which means that proper information architecture and storage is crucial. What’s more, the quality of the data you store affects your business more...
Google Maps is an amazing service. Much of the civilized world has now been mapped through its data sources, ranging from satellite data to its ubiquitous camera-mounted vehicles. The result is a tool that...
Here is a question that potential customers often ask: is it easier or more cost-effective to use data validation services such as ours, versus building and maintaining in-house capabilities? We are a...
Most people think that they mail or ship things to addresses – and they would be wrong. And the reasons for this might be very important to your bottom line. First, let’s look at one actual address...
As a data validation company, we think a lot about how information is collected and stored – and we know that the right approach to data collection can ensure that you start off on the right foot. This...
Who is Service Objects? We are a data validation company that aims to cleanse, append and enhance our customers' contact data. We are fanatical about data quality, customer service and our 99.999% uptime...
Being based in the college town of Santa Barbara, California, we notice something interesting: the students seem to get younger every year. Of course, it is actually our own ages that continue to change....
