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Leveraging Artificial Intelligence for Better Results

When you hear the term “artificial intelligence,” what do you think of? Robots? Science fiction? A generation of machines that might take over the world some day? In reality, artificial intelligence...

Carolyn Healey, Director of Marketing
Carolyn Healey
Director of Marketing
May 12, 2020

Corporate Conservation: A 2020 Update

If you are familiar with Service Objects as a company, you probably know that one of our core values is protecting the environment. It was the reason our company was founded in 2001, and remains at the...

Rob Manser, Marketing
Rob Manser
Marketing
January 21, 2020

Choosing the Right Validation Service

Should you use a single-purpose or composite validation service for your lead or contact data? Put another way, do you have a singular data validation need, or have you collected multiple data points that...

Aki Stankoski, Application Engineer
Aki Stankoski
Application Engineer
October 24, 2019

Spring Cleaning for Your Data

Cleaning up has always been a virtue. Thanks to Netflix and bestselling Japanese organizing expert Marie Kondo, who preaches a mindful approach to better living through tidying up, it has now also become a...

Carolyn Healey, Director of Marketing
Carolyn Healey
Director of Marketing
March 12, 2019
Lead concept with people and gear icons on a blue background

Why Should a Business Validate Leads?

Your business is measuring how many leads you generate with your marketing efforts. You’re even scoring your leads’ likelihood to buy with a marketing automation tool or CRM. But can your marketing and...

Rob Manser, Marketing
Rob Manser
Marketing
February 19, 2019
Blue phone icons on a screen, one lit up red

TCPA and You: A Look Ahead for 2019

If you do outbound marketing via telecommunications, the Telephone Consumer Protection Act (TCPA) has probably been part of your business agenda – particularly in recent years, as stiffer interpretations...

Carolyn Healey, Director of Marketing
Carolyn Healey
Director of Marketing
February 5, 2019
Woman Checking Email on Laptop

Email Validation Terms You Should Know

No matter the industry, you likely have jargon or terminology that’s specific to the work you do. The email world has a nomenclature all of its own, too. Understanding the lingo can keep you on the right...

Carolyn Healey, Director of Marketing
Carolyn Healey
Director of Marketing
January 22, 2019
Data Migration and Compass on Keyboard

Why Data Quality is Important for Data Migration

Change is a constant in life. And when it comes to your data, even more so. Given enough time, migrating your data to new systems and platforms will be a fact of life for most businesses. Whether it...

Carolyn Healey, Director of Marketing
Carolyn Healey
Director of Marketing
January 15, 2019

Service Objects’ Top 5 Technical Blogs

Customer Service Excellence is one of Service Objects’ core values, which we support in a number of ways, including creating a variety of technical content. Our engineers regularly contribute to our blog...

Rob Manser, Marketing
Rob Manser
Marketing
December 18, 2018

IP Reputation and the Nationwide Bomb Threat Hoax

The bomb threat hoax from Thursday, December 13, 2018 was easily detectable as fraud. There were several smoking guns that could have quickly identified the bomb threats as bogus. The leading indicator of...

Geoff Grow, Founder & CEO
Geoff Grow
Founder & CEO
December 14, 2018
Photo of a barcode

Address Deduplication Using USPS Barcodes

When are two addresses actually the same? And when can you remove one of them from your contact database? The answer isn’t as simple as it sounds. Suppose you have two addresses as follows: 429 East...

Aki Stankoski, Application Engineer
Aki Stankoski
Application Engineer
December 13, 2018
No image, text reads Service Objects Tutorials

Address Autocomplete Tutorial: Video Transcript

Below is a full transcript of the video Tutorial: Address Suggestor using Google's Places API & Service Objects' Address Validation API. Today we are going to be building out an address suggestion...

Jan Rehorik, Sr. Applications Engineer
Jan Rehorik
Sr. Applications Engineer
December 11, 2018

Best Practices for Phone Exchange 2 International

Having extra information about phone numbers can be invaluable to a business for several reasons. It can help fight fraud, support TCPA compliance and give an extra boost in insight about how and when to...

Dylan Van Lant, Applications Support Technician
Dylan Van Lant
Applications Support Technician
November 29, 2018

It Don’t Mean a Thing If It Ain’t Got That Ping

How do you know if an email address is valid? There is more than one way to find out. In this article, we will show you how something we do – known as “ping testing” – makes these results much more...

Rob Manser, Marketing
Rob Manser
Marketing
November 15, 2018

Bad Email Addresses: A Rogue’s Gallery

Once upon a time, many businesses simply lived with bad email addresses as an inevitable cost of doing business. Today this has changed dramatically, in the face of increasing costs and regulatory...

Carolyn Healey, Director of Marketing
Carolyn Healey
Director of Marketing
November 13, 2018

DOTS Name Validation 2: What Do The Scores Mean?

What’s in a name? Hopefully, valuable contact data for your business. But some names clearly contain red flags for bad data – and that’s where we come in. Name Validation is a very effective tool...

Dylan Van Lant, Applications Support Technician
Dylan Van Lant
Applications Support Technician
November 8, 2018

Cyber Monday is Coming. Is Your Business Ready?

In 2017, Cyber Monday sales reached an all-time high – and trends show that we may see another record-breaking year. Service Objects broke its own record last Cyber Monday with the most transactions in a...

Carolyn Healey, Director of Marketing
Carolyn Healey
Director of Marketing
October 23, 2018

Contact Data Spam: A Lesson from Google Maps

We have spoken often on these pages about the importance of validating your contact data, to make sure you have a valid address and a quality lead. Whether it is a mistyped ZIP code, a lead pretending to...

Rob Manser, Marketing
Rob Manser
Marketing
October 18, 2018

Lead Validation International: Best Practices

DOTS Lead Validation – International has been available for almost a year, and we have received great feedback from our customers on how they are using it. Using this feedback, we have compiled some...

Jan Rehorik, Sr. Applications Engineer
Jan Rehorik
Sr. Applications Engineer
October 11, 2018

Customer Service Week: More Than a Week to Us

This week, October 1-5, was Customer Service Week: a nationally-recognized event first proclaimed by the US Congress in 1992. It was designed to recognize the work of customer service professionals in the...

Carolyn Healey, Director of Marketing
Carolyn Healey
Director of Marketing
October 5, 2018

The Role Data Quality Plays in Master Data Management

Enterprises are dealing with more data than ever before, which means that proper information architecture and storage is crucial. What’s more, the quality of the data you store affects your business more...

Carolyn Healey, Director of Marketing
Carolyn Healey
Director of Marketing
October 2, 2018

Why Google Maps Isn’t Perfect

Google Maps is an amazing service. Much of the civilized world has now been mapped through its data sources, ranging from satellite data to its ubiquitous camera-mounted vehicles. The result is a tool that...

Emanuel Fuentes, Sr. Software Engineer
Emanuel Fuentes
Sr. Software Engineer
September 20, 2018

Why Data Quality Isn’t a Do-It-Yourself Project

Here is a question that potential customers often ask: is it easier or more cost-effective to use data validation services such as ours, versus building and maintaining in-house capabilities? We are a...

Aki Stankoski, Application Engineer
Aki Stankoski
Application Engineer
September 13, 2018

More Than an Address: What is a Delivery Point?

Most people think that they mail or ship things to addresses – and they would be wrong. And the reasons for this might be very important to your bottom line. First, let’s look at one actual address...

Rob Manser, Marketing
Rob Manser
Marketing
September 11, 2018

Data Collection – Getting It Right

As a data validation company, we think a lot about how information is collected and stored – and we know that the right approach to data collection can ensure that you start off on the right foot. This...

Aki Stankoski, Application Engineer
Aki Stankoski
Application Engineer
August 30, 2018

Who Is Service Objects?

Who is Service Objects? We are a data validation company that aims to cleanse, append and enhance our customers' contact data. We are fanatical about data quality, customer service and our 99.999% uptime...

Dylan Van Lant, Applications Support Technician
Dylan Van Lant
Applications Support Technician
August 23, 2018

Customer Expectations are Getting…Younger

Being based in the college town of Santa Barbara, California, we notice something interesting: the students seem to get younger every year. Of course, it is actually our own ages that continue to change....

Carolyn Healey, Director of Marketing
Carolyn Healey
Director of Marketing
July 31, 2018