Tag: live chat

The Importance of Multi-Channel Support
Not that many years ago, customer support meant one thing for most people: picking up the phone and contacting a call center. Times have changed a great deal since then....
Live Chat Means Real People at Service Objects
Have you noticed that more of us are talking with inanimate objects lately? When we ask Siri for directions on our smartphone, command Alexa to order more toilet paper, or...

New resources, straight to your inbox

Get updates on the latest industry trends, tips, and news.