First, you and your families’ health is by far the most important thing and we wish you all the best during these unprecedented times brought on by the COVID-19 virus.
Service Objects is committed to serving our customers, our team and our community and we want to ensure you that we are operating at 100%.
Simply put, we’re open, and plan to stay open to provide you with the essential support and services you need. For the safety of our staff we have changed our hours of operation to: 8am to 12pm and 1pm to 5pm PT. However, our technical support team remains committed to its promise of 24/7/365 availability.
To our customers, we want to acknowledge that this is a difficult and uncertain time. We are prepared for a wide range of situations and are fortunate that all of our team members can securely telecommute and continue to provide the world-class support and service you have come to expect from us.
Our cloud-based services can be accessed anytime from anywhere and we have invested heavily in building a robust and redundant infrastructure to ensure a high-level of reliability and 99.999% uptime.
Taking care of our employees
In an effort to keep our employees safe, Service Objects has also initiated a temporary restriction on all business travel. We love meeting with our customers, partners, and prospects, but feel this is the right thing to do until such time as it’s safe to travel again.
Until then, we will be using all the virtual tools available to help us maintain our valued relationship with you.
Reaching out to support communities impacted by COVID-19
We want to help where we can. We are offering health and emergency management organizations administering aid to communities impacted by the Coronavirus (COVID-19) free access to our advanced contact data validation and location intelligence APIs, helping them reduce the spread of the infectious virus.
Qualified organizations who are interested in taking advantage of this offer can contact us here.
Don’t hesitate to contact us
As always, you can contact us through our website and/or reach us by phone at:
UK: +44 1244 646315
Stay safe and healthy.
The Service Objects Team