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What’s New with DOTS Lead Validation

DOTS Lead Validation is an ever-evolving service that helps companies improve lead quality at the point of entry, using combinations of name, address, email, phone, IP address and business name for...

Jonas Shaefer, Director of Engineering
Jonas Shaefer
Director of Engineering
May 14, 2020
Service Objects integrations can help improve your contact data quality, help with data validation, and enhance your business operations.

Service Objects and Zoho CRM Integration Guide

Introduction Zoho CRM is a powerful CRM platform that is often a favorite of small and large businesses around the world. For good reason too! Zoho CRM offers a useful, easily extensible tool that allows...

Dylan Van Lant, Applications Support Technician
Dylan Van Lant
Applications Support Technician
April 23, 2020
Service Objects integrations can help improve your contact data quality, help with data validation, and enhance your business operations.

Cloud Based Microsoft Dynamics Integration

For cloud-based Microsoft Dynamics instances, a custom connector can be created using their Power Automate tools. The available Microsoft Dynamics' tools allow you to easily integrate our web services into...

Aki Stankoski, Application Engineer
Aki Stankoski
Application Engineer
April 9, 2020

Your Contact Data Doesn’t Keep Fresh Very Long

Your company’s revenue most likely depends on having accurate, genuine and up-to-date contact data. In fact, this is probably one of the biggest factors in the overall ROI of your contact database. In...

Carolyn Healey, Director of Marketing
Carolyn Healey
Director of Marketing
March 17, 2020

Automotive Recalls: An NCOA Use Case

Did you know that in 2014, there were almost 64 million vehicles recalled due to safety issues? According to NHTSA, the number of vehicles recalled in 2014 exceeded the past three years combined. To add to...

Rob Manser, Marketing
Rob Manser
Marketing
March 3, 2020

An Overview of our Address Validation Products

Service Objects currently offers a total of 25 data quality products, ranging from contact data validation to detailed sales and use tax calculation. But our roots began in 2001 with address validation,...

Rob Manser, Marketing
Rob Manser
Marketing
February 27, 2020

Using Business Logic with Validation Tools

According to Investopedia, business logic is defined as “the custom rules or algorithms that handle the exchange of information between a database and user interface.” In the world of data quality,...

Rob Manser, Marketing
Rob Manser
Marketing
February 4, 2020

Our Top 5 Blog Posts of 2019

We love educating our clients. And we did quite a bit of it in 2019, with over 100 blog posts. Our blog, featuring informative articles and detailed user tips, is one of the most popular features of the...

Rob Manser, Marketing
Rob Manser
Marketing
December 24, 2019

The Latest Trends in Fraud and Identity Verification

Fraud is big business nowadays, and 2019 has been no exception. According to IDology’s Seventh Annual Fraud Report, overall levels of fraud remain similar to previous years, with online fraud reported to...

Carolyn Healey, Director of Marketing
Carolyn Healey
Director of Marketing
December 17, 2019

Deliverable Addresses – Postal versus Third Party

The Merriam-Webster Dictionary defines an address as “directions for delivery on the outside of an object (such as a letter or package).” But when is an address not really an address? The answer is...

Rob Manser, Marketing
Rob Manser
Marketing
December 10, 2019

Address Detective – A Deep Dive

Our DOTS Address Detective service is an address-based service looking to help clients clean up the most challenging of addresses. It works well as a secondary check to our DOTS Address Validation - US...

Jonas Shaefer, Director of Engineering
Jonas Shaefer
Director of Engineering
November 7, 2019

Santa’s Delivery Secret: Address Validation

With the holidays fast approaching, your customers will soon be shopping online and breaking last year’s sales records. They will be counting on your business to make sure all of their packages are...

Carolyn Healey, Director of Marketing
Carolyn Healey
Director of Marketing
November 5, 2019

PO Boxes versus Private Mail Boxes (PMBs)

Once upon a time, mail was delivered to residences, workplaces, or a Post Office (PO) box that are provided by the United States Postal Service. More recently, there is also a third option: private mail...

Rob Manser, Marketing
Rob Manser
Marketing
August 20, 2019

Address Validation’s Alphabet Soup

The United States Postal Service (USPS) has an acronym for almost everything and this leads to some pretty interesting conversations around the Service Objects' water cooler. You might overhear our...

Rob Manser, Marketing
Rob Manser
Marketing
August 13, 2019

Unique Zip Codes – What Are They?

If you have ever run into a unique ZIP code while doing address lookups or validation, then there is a good chance that they may have caused some confusing results for you. Take the following address as...

Dylan Van Lant, Applications Support Technician
Dylan Van Lant
Applications Support Technician
June 27, 2019
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Check Out Our Updated Developer Guides

We recently revamped our developer guides to make them more user-friendly. The information for each service has been broken into its component parts, to make each feature more comprehensible. In this...

Aki Stankoski, Application Engineer
Aki Stankoski
Application Engineer
June 6, 2019

How Data Quality Tools Help Save Mother’s Day

We have many mission-critical applications for our products. But every year in May, one of the most critical ones is keeping moms happy on Mother’s Day. After all, customer satisfaction is important in...

Rob Manser, Marketing
Rob Manser
Marketing
May 7, 2019

Credit Card Validation: Your Questions Answered

You’ve got questions? We’ve got answers! This is the first in a series of articles exploring common user questions about our products and how they can be used in business use cases, based on what...

Rob Manser, Marketing
Rob Manser
Marketing
May 2, 2019

Fun Facts About ZIP Codes

Addresses in the United States used to be a simple matter of a street location, a city and state, and perhaps a city-specific postal zone. But by the 1960s, between massive increases in mail volume and the...

Rob Manser, Marketing
Rob Manser
Marketing
March 28, 2019
Photo of a barcode

Address Deduplication Using USPS Barcodes

When are two addresses actually the same? And when can you remove one of them from your contact database? The answer isn’t as simple as it sounds. Suppose you have two addresses as follows: 429 East...

Aki Stankoski, Application Engineer
Aki Stankoski
Application Engineer
December 13, 2018
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Address Autocomplete Tutorial: Video Transcript

Below is a full transcript of the video Tutorial: Address Suggestor using Google's Places API & Service Objects' Address Validation API. Today we are going to be building out an address suggestion...

Jan Rehorik, Sr. Applications Engineer
Jan Rehorik
Sr. Applications Engineer
December 11, 2018

Better Sales Tax Matches with New FastTax Improvements

Service Objects has been returning location-based tax rates in the DOTS FastTax API since 2001. Back then, we identified sales tax rates using only zip code. Since zip codes could cross multiple city and...

Jonas Shaefer, Director of Engineering
Jonas Shaefer
Director of Engineering
October 4, 2018

Why Google Maps Isn’t Perfect

Google Maps is an amazing service. Much of the civilized world has now been mapped through its data sources, ranging from satellite data to its ubiquitous camera-mounted vehicles. The result is a tool that...

Emanuel Fuentes, Sr. Software Engineer
Emanuel Fuentes
Sr. Software Engineer
September 20, 2018

More Than an Address: What is a Delivery Point?

Most people think that they mail or ship things to addresses – and they would be wrong. And the reasons for this might be very important to your bottom line. First, let’s look at one actual address...

Rob Manser, Marketing
Rob Manser
Marketing
September 11, 2018

Saving More of Your Labor this Labor Day

Labor Day is much more than the traditional end of summer in America: it pays tribute to the efforts of working people. It dates back well over a century, with one labor leader in the 1800s describing it...

Rob Manser, Marketing
Rob Manser
Marketing
September 4, 2018

Compliance and Address Insight

The golden rule of marketing has always been, “know your customer.” In today’s regulatory environment, however, it might be more accurate to say, “know your customer – or else!” Nowadays...

Carolyn Healey, Director of Marketing
Carolyn Healey
Director of Marketing
August 28, 2018

Understanding Addresses in Australia

The country of Australia, officially known as the Commonwealth of Australia, consists of six states and two territories. There are over 13 million known deliverable addresses in Australia. This article...

Emanuel Fuentes, Sr. Software Engineer
Emanuel Fuentes
Sr. Software Engineer
August 16, 2018

Contact Country Detection: How It Works

In a previous blog, we discussed the benefits of using DOTS Address Detective - International to detect a contact’s country. This blog will discuss some of the challenges surrounding country detection in...

Emanuel Fuentes, Sr. Software Engineer
Emanuel Fuentes
Sr. Software Engineer
August 9, 2018

Identifying Data Validation Solutions: A Case Study

I have a superpower that most people don’t have. In my position here at Service Objects, I have had the privilege of being a fly on the wall with many companies while helping them create clean and...

Jan Rehorik, Sr. Applications Engineer
Jan Rehorik
Sr. Applications Engineer
July 26, 2018

Address Detective – Why it is so cool!

Service Objects has been providing USPS CASS-Certified Address Validation services for over 17 years. Over this time, we have developed one of the best systems for validating, correcting and appending...

Jonas Shaefer, Director of Engineering
Jonas Shaefer
Director of Engineering
June 28, 2018

Power Up Your Ecommerce

Some things are just better together. Like milk and cookies. Or peanut butter and jelly. Or, if you do online sales and marketing, ecommerce platforms and data validation services. Integrating live,...

Rob Manser, Marketing
Rob Manser
Marketing
June 26, 2018

Freshly Squeezed…Never Frozen

Data gets stale over time. You rely on us to keep this data fresh, and we in turn rely on a host of others – including you! The information we serve you is the product of partnerships at many levels, and...

Jan Rehorik, Sr. Applications Engineer
Jan Rehorik
Sr. Applications Engineer
June 7, 2018

Online Fraud is Growing. What Can Your Business Do?

What is one of the biggest growth industries in the United States today? Hint: It isn’t something most of you would want your kids to major in at school, unless you want them to go to the state pen...

Carolyn Healey, Director of Marketing
Carolyn Healey
Director of Marketing
June 5, 2018
NCOA Live Best Practices for Contact Address Validation

NCOA Live Best Practices

If you want to use our National Change-of-Address web service, DOTS NCOA Live, for contact address validation but are hesitant to dive in due to the complex nature of the service; this article is meant to...

Aki Stankoski, Application Engineer
Aki Stankoski
Application Engineer
May 24, 2018
Instead of focusing on “cleaning dirty customer data,” organizations should focus on the connection between investments in data quality and customer service metrics.

Data Quality and Customer Experience

Once upon a time, customer service and support operations were viewed as the “complaint department” – a back-office function, a necessary evil, and above all a cost center whose role should be...

Carolyn Healey, Director of Marketing
Carolyn Healey
Director of Marketing
May 1, 2018
DOTS Address Validation verifies, cleans, and validates contact data so businesses can rely on accurate data for shipping, building a database, and a myriad of other functions.

Anatomy of a Service: DOTS Address Validation 3

DOTS Address Validation 3 is one of our most popular services – for good reason! This service is robust and good at what it does. Our powerful CASS certified engine provides our customers with quick and...

Dylan Van Lant, Applications Support Technician
Dylan Van Lant
Applications Support Technician
April 19, 2018
What Validated Contact Data Can Do for Your Business

What Validated Contact Data Can Do for Your Business

“Nobody is perfect. And my company wasn’t even talking about things like data quality ten years ago. So, what is the big deal if there are a few problems with my contact data? That’s life, isn’t...

Jan Rehorik, Sr. Applications Engineer
Jan Rehorik
Sr. Applications Engineer
March 29, 2018

The Struggles with Deprecated Services

The word “deprecated” is thrown around frequently in the software development world. It is used to indicate a product or service that is either not going to continue being maintained or it is going to...

Aki Stankoski, Application Engineer
Aki Stankoski
Application Engineer
January 4, 2018

Your Business and The Holidays: A Christmas Carol

Christmas is, of course, a major religious holiday celebrated around the world. And also one of the busiest and most profitable times of year for your business. But do you know how it first got that way?...

Carolyn Healey, Director of Marketing
Carolyn Healey
Director of Marketing
December 12, 2017

Black Friday and Cyber Monday: Opportunity and Peril

Do you sell products online? If you do, you have a great opportunity in front of you. An opportunity to boost revenues, increase market share, and create visibility for your business. Or an equally great...

Carolyn Healey, Director of Marketing
Carolyn Healey
Director of Marketing
November 14, 2017

Now or Later? When to Clean Your Marketo Database

If you were to make a list of the things people love to do, data cleanup would usually rank pretty low on the list. (Except for us here at Service Objects. We rather enjoy data cleanup. But then again,...

Rob Manser, Marketing
Rob Manser
Marketing
October 24, 2017

What’s Your Data Story?

So many reports focus on spitting out data that they often overlook the importance of being able to quickly digest the information and present a clear action plan. At Service Objects, we want you spending...

Jan Rehorik, Sr. Applications Engineer
Jan Rehorik
Sr. Applications Engineer
September 21, 2017

Bringing Dead Letters Back to Life

All right, we are finally going to admit it: there are some bad mailing addresses out there that even Service Objects can’t fix. Of course, we’re talking about cases like illegible handwriting,...

Rob Manser, Marketing
Rob Manser
Marketing
September 19, 2017

The Power of DOTS FastTax

What is DOTS FastTax? DOTS FastTax web service provides sales and use tax rate information for all US areas based on several different inputs. The operations that are offered within FastTax take input...

Aki Stankoski, Application Engineer
Aki Stankoski
Application Engineer
September 14, 2017

Ensuring Addresses are Accurate and Up-to-Date

“Did you know that nearly 30 million Americans move each year? Did you also know that government agencies like counties, cities, and states are required to keep accurate and up to date records of their...

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Service Objects
August 15, 2017

The Cost of Incomplete Leads to Your Business

If you are old enough to remember the disco era, one of its biggest hits was “Got to Be Real” by Cheryl Lynn. (And if you’re younger, it’s been sampled over 100 times since.) Decades later, if you...

Carolyn Healey, Director of Marketing
Carolyn Healey
Director of Marketing
August 8, 2017

Phone, Mail, or Email Marketing? The Pros and Cons

There has always been one eternal question in marketing: what is the shortest path between you and your next paying customer? We already know the right answer to this question: “It depends.” But a...

Carolyn Healey, Director of Marketing
Carolyn Healey
Director of Marketing
July 11, 2017
Service Objects integrations can help improve your contact data quality, help with data validation, and enhance your business operations.

NCOA Integration Tutorial

The reality about any set of residential customer data is that given enough time, addresses and the people living there are bound to change. Occasionally, businesses and organizations can rely on the...

Dylan Van Lant, Applications Support Technician
Dylan Van Lant
Applications Support Technician
May 18, 2017

The Letter that Continues to Arrive

Before moving to my current home, making sure I completed a change of address form with the Post Office was on the top of my “to do” list.  Although most mail received these days is typically coupons...

Caroline Wedderburn, Customer Care Analyst
Caroline Wedderburn
Customer Care Analyst
May 2, 2017
Service Objects integrations can help improve your contact data quality, help with data validation, and enhance your business operations.

Java Integration Tutorial

Java is easily one of the most popular programming languages in the world. It is a general purpose language that users have managed to implement in a variety of applications. It is popular with web...

Dylan Van Lant, Applications Support Technician
Dylan Van Lant
Applications Support Technician
April 18, 2017

The Impact of Data Quality on Your Direct Mail

Some things are – sadly – a fact of life. Less than a third of people floss their teeth every day. The average US household has over $16,000 in credit card debt.  And according to the United States...

Carolyn Healey, Director of Marketing
Carolyn Healey
Director of Marketing
April 13, 2017

My Bright Orange Swedish Pension

Our professions don’t exempt us from real life. Doctors get sick, contractors have leaky roofs – and people who work at Service Objects receive misaddressed mail, just like the rest of us. But one...

Rob Manser, Marketing
Rob Manser
Marketing
April 4, 2017

Can Google Maps be Used to Validate Addresses?

In November of 2016, Google started rolling out updates to more clearly distinguish their Geocoding and Places APIs, both of which are a part of the Google Maps API suite. The Places API was introduced in...

Emanuel Fuentes, Sr. Software Engineer
Emanuel Fuentes
Sr. Software Engineer
March 9, 2017

Medical Data is Bigger than You May Think

What do medical centers have in common with businesses like with Uber, Travelocity, or Amazon? They have a treasure trove of data, that's what! The quality of that data and what's done with it can help...

Caroline Wedderburn, Customer Care Analyst
Caroline Wedderburn
Customer Care Analyst
March 2, 2017
No image, text reads Service Objects Tutorials

How to Validate International Addresses

Dealing with international addresses is no simple task. An address can often be misspelled, incorrectly formatted or simply written in a foreign language that you do not understand. The simple fact that...

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Service Objects
December 20, 2016

What Does Address Validation Offer?

Our USPS CASS Certified™ Address Validation service improves internal mail processes and delivery rates by standardizing contact records against USPS data and flagging for vacancy, addresses returning...

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Service Objects
November 22, 2016

3 New Features to Service Objects’ Validation Services

Here at Service Objects, we are constantly working to improve or add useful features to our services so we can continue to be an industry leader in providing our customers with quality data. We are always...

Dylan Van Lant, Applications Support Technician
Dylan Van Lant
Applications Support Technician
November 15, 2016

Lost Deliveries Equals Lost Revenue

Getting Your Mail Delivered In 2014, the United States Postal Service reported that 4.3% of all mail was ‘Undeliverable as Addressed’ (UAA). At first glance, this doesn’t seem too bad, BUT this...

Rob Manser, Marketing
Rob Manser
Marketing
September 15, 2016

The Challenge of Storing International Addresses

Working with international address data can be difficult and confusing. Even when you have an application available to validate an address, and it tells you that it's deliverable, you still have to deal...

Emanuel Fuentes, Sr. Software Engineer
Emanuel Fuentes
Sr. Software Engineer
July 28, 2016

Bots Need Address Validation Too

Remember watching Star Trek as a kid and dreaming of talking to a computer throughout the day? Then PCs arrived, and while you couldn't control them with your voice, information was at your fingertips. And...

Hendrik Fink, Sr. Product Manager
Hendrik Fink
Sr. Product Manager
July 13, 2016

Data Quality and Political Advertising

One benefit or problem, depending on your inclinations, of being in the marketing business is that you become acutely aware of the marketing that goes on around you. In many ways, that awareness is a great...

Rob Manser, Marketing
Rob Manser
Marketing
June 15, 2016

Moving to Canada – Mail Subscriber Guide

Thinking about moving to Canada after this election? All jokes aside, there are some things you should know about sending or receiving mail to our northerly neighbor. We have compiled some of the key...

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Service Objects
May 31, 2016
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Improving Canada Address Deliverability

Each year, over 140 million pieces of mail are marked as undeliverable. This happens for several reasons which include incorrect address format, address no longer exists, and mail refused by an addressee...

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Service Objects
December 3, 2015

Data Validation In Real Estate

The real estate industry can gain a competitive edge with data validation Data-based marketing, outreach and lead generation isn’t only for cutting-edge B2B companies anymore. Data runs the world these...

Rob Manser, Marketing
Rob Manser
Marketing
November 4, 2015

5 Tips To Save Time And Money On Shipping

If you're like most business owners, finding ways to save time and money is one of your top priorities. After all, a penny saved is a penny earned. One area you might not have paid too much attention to is...

Rob Manser, Marketing
Rob Manser
Marketing
August 20, 2015

The Problem With Bad Address Validation

Street, avenue, boulevard, and court are but a few of the many suffixes used in addresses. Add in Spanish or French variations like corte or rue and the list gets even longer. If you use the wrong suffix,...

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Service Objects
August 12, 2015

Canadian Address Privacy Concerns

Canada has several privacy laws regulating the collection, use, and disclosure of personal information in the course of commercial activities. Under Canada's private sector privacy laws, personal...

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Service Objects
July 15, 2015

How to Recover from an Incorrect Address

It happens all the time: customers accidentally provide incorrect addresses. Sometimes autocorrect on their phones or computers is to blame. Other times, it's an honest mistake. Whatever the reason, most...

Rob Manser, Marketing
Rob Manser
Marketing
June 17, 2015
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