Thanksgiving in the United States is about much more than taking a couple of days off from work, eating too much turkey, or starting your holiday shopping. This holiday has always had a higher purpose: to reflect and give thanks every year. So what am I thankful for?
There are three things on my list. First and foremost, I am thankful for you, our customers. Obviously every CEO is thankful for paying customers, but I also mean it from a different perspective: you are a very diverse and talented group of people, and we enjoy working with you. Our customers run the whole gamut of applications: increasing museum attendance through demographic analysis, creating precise address lists to expand rural broadband coverage, geocoding maps of hurricane refugees, and much more. It is truly never boring to come to work here.
Which leads me to the next thing on my list: I am thankful that Service Objects is a great place to work. We began as a small startup in 2001, but today we are a growing organization whose management team has over a century of combined experience in our respective fields. And we hire really cool people! We have a strong culture that emphasizes teamwork, healthy living and environmental awareness. And who wouldn’t be thankful for coming to work in sunny Santa Barbara, California every morning?
More important, everyone here is extremely good at what they do, whether it is technology, service, or operations. We operate in a very competitive space, and quite frankly the talent of our people – and the clear service culture people experience when they work with us – is our biggest competitive differentiator. If you look at the many customer success stories on our website, you will find clients raving about our technology AND our people, and I am very proud of that.
Finally, one of the biggest things I am thankful for is the chance to make a real difference in the environment we share on this planet. Many people know that I first started this company in response to the problem of excessive junk mail in the waste stream, developing mathematical models for ways to mitigate this massive waste of resources. Our focus on real-time contact validation, and all the products and services that follow from there always has had its roots in resource conservation.
Today, we are proud to have processed nearly three billion transactions. This translates directly to less waste and more efficient use of our precious resources, saving 23 million gallons of water and 11 thousand cubic yards of landfill space each and every year. Since Service Objects’ inception in 2001 this adds up to 12 million trees and 150 million pounds of paper saved – and counting. This is a legacy we frankly cherish as much as any quarterly sales figures.
SO what are you thankful for?
Hope you have a very happy Thanksgiving holiday!