Posts Tagged ‘Customer Support’

End-of-Life Products and Aging Contact Data

End-of-Life Products and Aging Contact Data

Old technology products never die – and sometimes, they don’t even fade away. For example, did you know that according to some estimates, more than 25 million people ...
Read More
A Letter From Our CEO: Crisis Reveals What Is Already in Us

A Letter From Our CEO: Crisis Reveals What Is Already in Us

I have always believed that crisis reveals character. We entered the pandemic from a position of strength. Our business was experiencing double-digit growth, and we were looking forward ...
Read More

The Technologies Behind Uptime

The Technologies Behind Uptime

We proudly stand behind our 99.999% uptime guarantee with the industry’s only financially backed Service Level Agreement. This level of uptime is trusted by leading global firms with ...
Read More
Improved Delivery for Address Validation - International

Improved Delivery for Address Validation – International

See this map of the world? It shows you some very important news about how Service Objects’ DOTS Address Validation – International (AVI) now gives you more address ...
Read More
WISMO – Where Is My Order?

WISMO – Where Is My Order?

If you are in retail or order fulfillment, there is a buzz phrase you will probably be hearing a lot this holiday selling season: WISMO, an acronym for ...
Read More
Who Put the BOPIS In Online Retail?

Who Put the BOPIS In Online Retail?

Are you familiar with the acronym BOPIS? If you are involved in brick-and-mortar retail nowadays, you probably either are, or will be very soon. BOPIS stands for Buy ...
Read More
Three Levels of Support

Three Levels of Support

Our team is dedicated to providing the highest level of support for getting you up and running with our APIs as easily as possible. These levels of support ...
Read More
Being Prepared

Being Prepared

The recent outbreak of the COVID-19 coronavirus has dominated the news lately, and it has quickly had a major and disruptive impact on life and business around the ...
Read More
The Importance of Multi-Channel Support

The Importance of Multi-Channel Support

Not that many years ago, customer support meant one thing for most people: picking up the phone and contacting a call center. Times have changed a great deal ...
Read More

New resources, straight to your inbox

Get updates on the latest industry trends, tips, and news.