If you are in retail or order fulfillment, there is a buzz phrase you will probably be hearing a lot this holiday selling season: WISMO, an acronym for ...
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Are you familiar with the acronym BOPIS? If you are involved in brick-and-mortar retail nowadays, you probably either are, or will be very soon. BOPIS stands for Buy ...
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Our team is dedicated to providing the highest level of support for getting you up and running with our APIs as easily as possible. These levels of support ...
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The recent outbreak of the COVID-19 coronavirus has dominated the news lately, and it has quickly had a major and disruptive impact on life and business around the ...
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Not that many years ago, customer support meant one thing for most people: picking up the phone and contacting a call center. Times have changed a great deal ...
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With large parts of the US dealing with the #PolarVortex, the focus is rightly on keeping people safe and critical systems continuing to operate. The impacts are already ...
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The four-day Thanksgiving weekend is traditionally the start of the holiday shopping season, with Black Friday sales bolstering bottom lines and consumer spirits. Retailers, online and off, are ...
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Have you noticed that more of us are talking with inanimate objects lately? When we ask Siri for directions on our smartphone, command Alexa to order more toilet ...
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Hitting a new all-time high for customer service, Service Objects recently earned a Net Promoter Score (NPS) of 65, placing the company shoulder-to-shoulder with other tech industry leaders ...
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