Tag Archives: Tech Support

All
Business Solutions
Fraud Protection
Growth & Marketing
Integration
Product Alerts
Uncategorized

Service Objects’ Top 5 Technical Blogs

Customer Service Excellence is one of Service Objects’ core values, which we support in a number of ways, including creating a variety of technical content. Our engineers regularly contribute to our blog...

Rob Manser, Sr. Digital Marketing Manager
Rob Manser
Sr. Digital Marketing Manager
December 18, 2018

Live Chat Means Real People at Service Objects

Have you noticed that more of us are talking with inanimate objects lately?When we ask Siri for directions on our smartphone, command Alexa to order more toilet paper, or tell Google Home to play Ed...

Carolyn Healey, Director of Marketing
Carolyn Healey
Director of Marketing
June 12, 2018

Troubleshooting API Connection Issues

You know what it is like when that new phone doesn’t get a dial tone, or your router isn’t getting an internet signal. In much the same way, connectivity issues are an annoying but common part of...

Dylan Van Lant, Application Support Technician
Dylan Van Lant
Application Support Technician
March 15, 2018

Types of Integrations

Searching for the proper tool to fit your business needs can be a daunting task. At Service Objects, ease of integration is engineered in as part of each of our products, ranging from seamless API...

Aki Stankoski, Application Engineer
Aki Stankoski
Application Engineer
March 8, 2018
No image, text reads Service Objects Tutorials

Salesforce Trigger Integration – Video Tutorial

Here at Service Objects, we are dedicated to helping our clients integrate our data quality services as quickly as possible. One of the ways we help is educating our clients on the best ways to integrate...

Dylan Van Lant, Application Support Technician
Dylan Van Lant
Application Support Technician
January 11, 2018
No image, text reads Service Objects Tutorials

Service Objects ColdFusion Integration Tutorial

As part of our commitment to making our data quality solutions easy to integrate, our Application Engineering team has developed a series of tutorials on how to integrate our services.  The series...

Dylan Van Lant, Application Support Technician
Dylan Van Lant
Application Support Technician
November 2, 2017
Service Objects integrations can help improve your contact data quality, help with data validation, and enhance your business operations.

API Integration: Where We Stand

Applications programming interfaces or APIs continues to be one of the hottest trends in applications development, growing in usage by nearly 800% between 2010 and 2016 according to a recent 2017 survey...

Jonas Shaefer, Director of Engineering
Jonas Shaefer
Director of Engineering
October 19, 2017
No image, text reads Service Objects Tutorials

Introducing Service Objects New Open API

Service Objects is committed to constantly improving the experience our clients and prospective clients have with our data quality solutions. This desire to ensure a great experience has led us to revamp...

Dylan Van Lant, Application Support Technician
Dylan Van Lant
Application Support Technician
September 28, 2017

Getting Started with Service Objects

Service Objects has worked hard to make testing our APIs as simple as possible, and this in-depth guide to getting started will have you prepped for whenever you are ready. To get the ball rolling, simply...

Aki Stankoski, Application Engineer
Aki Stankoski
Application Engineer
August 24, 2017
Service Objects integrations can help improve your contact data quality, help with data validation, and enhance your business operations.

Follow This Checklist to Ensure a Smooth API Integration

There can be a lot of “i’s” to dot and “t’s” to cross when integrating with any API.  Here at Service Objects, we certainly recognize there can be a lot on the to-do list when starting an...

Dylan Van Lant, Application Support Technician
Dylan Van Lant
Application Support Technician
August 17, 2017

What Has Changed in Customer Service?

Every week, I’m asked, “What is changing in customer service?” The expected answer is that I’ll talk about all the new ways customer service and support is conducted – and I do. There’s...

Avatar
Service Objects
August 1, 2017
No image, text reads Service Objects Tutorials

C# Integration Tutorial Using DOTS Email Validation

Watch this video and hear Service Objects’ Application Engineer, Dylan, as he presents a 22 minute step-by-step tutorial on how to integrate an API using C#. In order to participate in this tutorial,...

Dylan Van Lant, Application Support Technician
Dylan Van Lant
Application Support Technician
June 29, 2017

Best Practices for List Processing

List processing is one of the many options Service Objects offers for validating your data. This option is ideal for validating large sets of existing data when you'd rather not set up an API call or would...

Dylan Van Lant, Application Support Technician
Dylan Van Lant
Application Support Technician
June 1, 2017
Service Objects integrations can help improve your contact data quality, help with data validation, and enhance your business operations.

NCOA Integration Tutorial

The reality about any set of residential customer data is that given enough time, addresses and the people living there are bound to change. Occasionally, businesses and organizations can rely on the...

Dylan Van Lant, Application Support Technician
Dylan Van Lant
Application Support Technician
May 18, 2017
Service Objects integrations can help improve your contact data quality, help with data validation, and enhance your business operations.

Taking Service Objects for a Test Drive

You’ve found Service Objects, you’ve read about our services so now you want to test drive. Well, there are several ways to do just that and as I go through the options you will also get a pretty good...

Jan Rehorik, Sr. Software Engineer
Jan Rehorik
Sr. Software Engineer
April 27, 2017
Service Objects integrations can help improve your contact data quality, help with data validation, and enhance your business operations.

Java Integration Tutorial

Java is easily one of the most popular programming languages in the world. It is a general purpose language that users have managed to implement in a variety of applications. It is popular with web...

Dylan Van Lant, Application Support Technician
Dylan Van Lant
Application Support Technician
April 18, 2017

Service Objects Provides Customized Sample Code

One of our primary goals as Application Engineers at Service Objects, is to do whatever we can to ensure that clients and prospective clients get up and running with their DOTS validation service and...

Dylan Van Lant, Application Support Technician
Dylan Van Lant
Application Support Technician
March 28, 2017
No image, text reads Service Objects Tutorials

C# Integration Tutorial

C# may very well be our most requested sample code. There is good reason for that too; C# and the .NET framework are many developer’s first choice for creating a web page or any other type of application...

Dylan Van Lant, Application Support Technician
Dylan Van Lant
Application Support Technician
February 9, 2017
No image, text reads Service Objects Tutorials

How to Validate International Addresses

Dealing with international addresses is no simple task. An address can often be misspelled, incorrectly formatted or simply written in a foreign language that you do not understand. The simple fact that...

Avatar
Service Objects
December 20, 2016

The Importance of Encryption

The information age has brought with it both convenience and risk. Consumers, for example, love the convenience of shopping online, yet they certainly don't want their personal and sensitive information...

Aki Stankoski, Application Engineer
Aki Stankoski
Application Engineer
December 15, 2016
No image, text reads Service Objects Tutorials

A Node JS Step By Step Tutorial

A few weeks ago we published a blog article titled “Why You Should Never Put Sensitive Data in Your JavaScript” and it described some of the dangers that accompany client-side scripts like...

Dylan Van Lant, Application Support Technician
Dylan Van Lant
Application Support Technician
December 8, 2016

8 Tips to Build a Successful Service Level Agreement

A Service Level Agreement (SLA) makes use of the knowledge of enterprise capacity demands, peak periods, and standard usage baselines to compose the enforceable and measurable outsourcing agreement between...

Travis Quine, Sr. Network Engineer
Travis Quine
Sr. Network Engineer
September 8, 2016

Five Elements of a Customer Success Program

Why focus on customer success? Retaining customers, maintaining customer loyalty, and getting new customers requires a holistic approach that goes beyond the basics of providing service, ensuring...

Carolyn Healey, Director of Marketing
Carolyn Healey
Director of Marketing
August 9, 2016
No image, text reads Service Objects Tutorials

Pro-tip: Use the Service Path

Updated from November, 2010.One of the most important tools in my utility belt for troubleshooting, referencing, and integration is the “service path."The service path is basically a URL that...

Avatar
Service Objects
October 17, 2013
No image, text reads Service Objects Tutorials

Top Three Most Common Customer Service Questions

Taking care of our customers is the highest priority of the Service Objects customer care team. We know that customers are busier than ever, and want to find answers to their customer service-related...

Avatar
Service Objects
July 30, 2013

Happy Birthday Microsoft Office

In a few days Microsoft Office will turn 21. It's used in 80% of all businesses with only 8% using alternatives like Oracle StarOffice, Google Apps, and Lotus Symphony. To celebrate this momentous...

Avatar
Service Objects
January 3, 2011

So, What Are Those DOTS Things Anyway?

Service Objects was created in 2001 out of the necessity to validate contact information. Since then we have become a well oiled machine offering over 20 different DOTS Web Services…Service Objects...

Avatar
Service Objects
October 29, 2008