Holiday Shopping

Service Objects Supports Retailers Breaking 2019 Black Friday & Cyber Monday Sales Records

The 2019 holiday shopping season has kicked off with record-breaking sales numbers. According to Adobe Analytics, Black Friday sales were up 20% to $7.4 billion and Cyber Monday grew 17% over last year with $9.2 billion in sales.

With these sales numbers come a large number of orders that need to be delivered, setting up for the busiest shipping season on record. The Wall Street Journal reports:

  • The United States Postal Service will ship over 800 million packages this holiday season.
  • UPS expects roughly 5% growth compared to last year, resulting in an additional +4 million packages shipped.
  • FedEx is projecting record volumes of over 33 million packages to be shipped from orders placed through the Thanksgiving shopping weekend.

At Service Objects, we were ready! As part of our clients’ mission-critical retail ecosystems, our suite of domestic and international address and contact record validation services needed to perform fast and flawlessly. With distributed, nationwide servers and response times as low as 100ms, we performed.

With our broad spectrum of address validation products integrated into their e-commerce and shipping software, our B2C customers rely on us to ensure every delivery address is genuine, accurate and up-to-date.

Our tools are built with authoritative and proprietary address datasets and the best fuzzy address matching available. This allows us to quickly validate and correct addresses with the highest match rates, which reduces cart abandonment, ensures accurate, timely deliveries and happy customers.

Cyber Monday outpaces Black Friday to be the largest transactions/day processed in our history

Our data validation services saw record-breaking days compared to 2018. With increases in transaction volume of 280% on Black Friday and 240% on Cyber Monday, we hope the rest of the shopping season continues at this level and look forward to supporting our valued clients as they enjoy this record-breaking holiday season.

Be sure to try out Santa’s delivery secret – global address validation.


New resources, straight to your inbox

Get updates on the latest industry trends, tips, and news.


You may also like: