Posts Tagged ‘Address Geocoding’

Better Sales Tax Matches with New FastTax Improvements

Service Objects has been returning location-based tax rates in the DOTS FastTax API since 2001. Back then, we identified sales tax rates using only zip code. Since zip codes could cross multiple city and county borders, we were returning the rate most likely to be accurate based on preferred city and county. That evolved to returning multiple results based on a zip code, with each result containing a unique city, county and state. This was more accurate, but still involved a level of human intervention as multiple rates could be returned.

The service improved further as Service Objects developed its DOTS Address Validation services, which allowed us to get even more precise in determining the right area for the tax rates. Users could now submit a full address to the API and in most cases get a single accurate result, pinpointing the result to a location that had a clear tax rate.

However, if a given address was bad – or maybe even good but too messy to validate – it would not return a result and users would need to failover to the zip code level operations. Rural addresses which fall outside of city boundaries could wreak havoc if the proper location is not identified.

Last year, Service Objects introduced a new operation, GetBestMatch, to solve these challenges.

GetBestMatch in FastTax is designed to find the best rate possible and return a clean result. It uses the latest algorithms from Address Validation – US to clean and validate the toughest addresses and failing that, validates that the other data points are valid in order to return a zip level rate.

The service can also return an address level rate through the analysis of the nearby area, even if the address is bad. If an area can be proven to have a consistent rate for a zip, city or county and we know the address would be within one of those areas with 100% certainty, it can be deduced that since any address within that area has the same rate, the rate we return would be accurate at the address level. This extra analysis means that GetBestMatch can more precisely return accurate rates more often than its predecessor operations.

Additional Returns Offer More Insight

To add even more accuracy to the service, GetBestMatch also does boundary analysis to ensure the most accurate location is used in the tax calculations. The main piece of information returned to users here is the “IsUnincorporated” note. IsUnincorporated helps users identify locations that might be considered part of the city but actually are not. This example shows what that might look like:

823 Holiday Dam Rd, Honea Path, SC, 29654

This is a partial return of the operation including the Note IsUnincorporated. This notifies the user that the CityRate, if it exists, should not be used in the final TaxRate. We have decided not to modify the original found result (TaxRate and CityRate) but return the IsUnincorporated result so that the user can handle it however they wish. In an upcoming release we will be adding a new return “UnincorporatedTaxRate” to simplify all of this.

The improved rates of return for address level checks also come with a few new challenges. Since we can return accurate rates even if the address is extremely messy, there might be times when we do not always have an accurate city or county to return. We know the rate is accurate but not necessarily exactly where the location is located. For example:

11900 Hunting, Pickerington, OH, 34147

This is a bad address. However, through extra validation we know the other parts of the address are good. We know the zip code and county are good, but it’s possible for multiple cities to fall within these boundaries. Analysis shows the rates would be the same regardless so while we are not able to accurately tell what city is attached to the address, we still know every address in the potential area would have the same rate, so we can confidently say the rate would be good for the address. Another example shows an even more obvious reason why we might not have a value:

8538 Smith Street, Wales, MI, 48027

Again, the address is bad, but this one is easy. Michigan only has a state rate, which means that all addresses within Michigan will have the same state rate. The analysis of city, county and zip shows a consistent city and zip, but the county could be multiple results. So, we can display city and zip code but not county. FastTax is not intended to be an address validation service, but a helpful tip is to look at the Zip return. If the Zip is 5 digits, it meant something happened during validation and the address did not pass inspection.

The latest GetBestMatch updates also added support for the US Territories (Guam, Micronesia, American Samoa etc.) Here is an abbreviated example of an address in Guam:

Bldg 30 Farenholt, Tutahan, 96910

In addition, we already supported military locations within the United States, but now there is support for all of the remote bases around the world as well. An abbreviated example of that can be seen here:

Unit 28103, USAG Graf Chaplain, APO, AE, 09002

Since all of these locations, even the ones abroad, had US assigned postal codes; making sure we could return results was of utmost importance. We now have a complete list of results covering all areas associated with the United States.

Finally, the latest operation also now supports JSON responses as one of our last services to be converted. This operation was also created to be more dynamic, information components outputs allow us to add new results on the fly without breaking any client integrations, like those using SOAP. Fields such as CountyFIPs have already been added, and the new field UnincorporatedTaxRate will also be added here. These fields allow us to work with our clients to add custom logic or results that might not otherwise be available.

Is there a custom logic you’d like to see in FastTax? Reach out and let us know, or get your free trial key and start testing today.

Why Google Maps Isn’t Perfect

Google Maps is an amazing service. Much of the civilized world has now been mapped through its data sources, ranging from satellite data to its ubiquitous camera-mounted vehicles. The result is a tool that allows you to find a location, link to local businesses, or virtually drive anywhere from downtown Paris to rural Mexico.

However, if you use Google Maps to validate addresses in a business, it is a little like trying to find a lifelong mate for your grandmother on Tinder: it is possible, but with a tool that wasn’t necessarily designed for that purpose. So let’s look at the differences between this service versus professional address validation and geolocation tools.

Google Maps versus address validation

Let’s start with the most important difference: Google Maps is very complete, but sometimes wrong. How wrong? Mistakes can range from bad directions, wrong street names, and bad addresses to wrong country borders, omitting large cities and everything in between. Once, in a mistake Google acknowledged, a Texas construction firm even demolished the wrong house when Google Maps sent them there.

Another difference is where the data comes from in the first place. Google Maps uses a variety of sources including administrative boundaries, parcels, topographic features, points of interest, trails, road features, and address points or ranges. It also accepts data from “authoritative” organizations as well as individuals, subject to a vetting process. As a result, however, it is possible for mistakes to be introduced and/or made when aggregating or consolidating the data.

Finally and perhaps most importantly, Google does not know exactly where every address is. When it does not have rooftop level data to pinpoint the address it will estimate where an address is using techniques such as address interpolation. Sometimes an address may also be wrong because an individual claimed the location and entered the information incorrectly, or changes such as new municipal or postcode boundaries were not updated.

What the pros do

By comparison, professional address validation and geolocation tools don’t guess at results, because their focus is more on accuracy. Tools such as Service Objects’ DOTS Address Validation and Address Geocode capabilities are focused on delivering an accurate and precise response, versus settling for “close enough.”

To get specific, if our address validation tool cannot correct and validate that an address is real, we will fail it and will not guess. By comparison, Google may just use the closest approximation, which can lead to issues. Similar rules apply to geocoding latitude and longitude coordinates from address data: where necessary, Service Objects will move down a gradient of accuracy/precision, but will still often be closer to the correct coordinates than Google.

Another key difference lies in our data sources. For example, DOTS Address Validation uses continually updated USPS, Canada Post and international data in combination with proprietary databases, to create near-perfect match accuracy. Likewise, for Address Geocoding addresses and coordinates are validated against our master database, the US Census Bureau, TIGER®/Line file, USPS® ZIP+4 tables, and other proprietary databases, ultimately yielding a 99.8% match rate accuracy when translating an address to its latitude and longitude coordinates.

Use the right tool

We like Google Maps. Without it we wouldn’t be able to easily visit major world cities online, find a good sushi bar near our hotel, or get directions to visit Aunt Mildred. But when you need professional-grade accuracy in address and location data for your business, be sure to use the right tools. Need more specifics? Contact us for a no-pressure consultation, and our team will be happy to explore your specific needs.

Enhance Customer Profiles With DOTS Address Insight – US

Service Objects is pleased to welcome a new service to our lineup, DOTS Address Insight – US.  Built on the core of our USPS CASS Certified DOTS Address Validation – US and DOTS Address Geocode – US services, Address Insight – US blends address and geocode data with supplemental demographic data. Our proprietary datasets of hard to get addresses (like rural or unincorporated areas) enhance United States Postal Service data and provide additional insights about locations that no single service could handle. Address Insight – US uses this data to strengthen your customer profile with just one call.

Address Insight – US Employs Powerful Data from Service Objects’ Strongest Services

Address Validation – US provides robust address validation, correction, and standardization for the vast majority of valid US addresses. Impressive fuzzy matching capabilities and logic are used for dealing with complex address structures. Delivery point validation, residential/business indicators, and suite link to append suite information are all included. In addition, Address Validation – US returns important informational pieces like corrections that were made to the address or identifying special cases such as location vacancy or returning mail.

Address Geocode – US combines multiple datasets to handle complex cases and messy addresses and return the most comprehensive set of Latitude and Longitude coordinates possible. Key informational pieces including State FIPS, County FIPS, Census Tract, and Census Block are also returned. Mapping calculations are performed to identify locations that are unincorporated, or outside of the bounds of a city. These calculations also identify the most accurate name of the location in PlaceName, which could be the name of an area within a larger city – where the larger city would normally be returned.

Three-in-one Service Improves Results and Location Scoring

In addition to the vast datasets found in Address Validation – US and Address Geocode – US, Address Insight – US incorporates additional compiled datasets that improve results and enhances location accuracy scoring. The ability to return information about challenging or hard to find addresses is a critical feature of Address Insight – US. The service returns several notes that help identify information about the address, such as:

  • AddressFoundByUSPS indicates that our Address Validation service successfully identified the location. This is the best possible result as it indicates a solid chance of mail delivery and more informational datapoints are available.
  • AddressFoundInSupplementalData indicates that the address information was found in one of the supplemental data sets. Its not as high quality as the USPS data and not as many additional data points are available, however there is a high likelihood the location is a good address.
  • AddressIsGeneralDelivery indicates that we could not find any specific information on the address, but the area is known and the street is good. The location is likely part of a General Delivery area and still has a strong likelihood of being valid.

Address Insight – US returns a score from 0-100 that approximates the likelihood that the location is a good one.

Additionally, Address Insight – US returns many other useful pieces of demographic and informational data, which can help businesses increase revenue through targeted marketing and satisfy regulatory requirements for compliance in different industries. Sample demographic returns include:

  • ZipHouseholdValue tells the average value of houses in the area.
  • ZipPersonsPerHousehold tells the size of households in the area.
  • HouseholdIncome returns give the average house hold incomes for different levels of the area.
  • Other informational returns include area codes associated with the area, time zone, MSA, CBSA, DMA and more.

New Interface Designed for Future Enhancements

One of the best new features available in Address Insight – US is that it is built upon a new dynamic interface that allows us to safely add in new data fields. We will never change a result that already exists, however, this interface allows us the ability to continually improve the service and add in new fields as they become available. This feature will allow Service Objects to potentially work with clients on custom solutions and in the future, we may even be able to build add-ons to the service that may return entirely new datasets.

Address Insight – US provides address validation, geocoding, and demographic data – all with a single call. We support REST, SOAP, GET, and POST requests over HTTPS outputting in XML and JSON formats. Get started with your free trial key for Address Insight – US or visit the developer guide to learn more.

Compliance and Address Insight

The golden rule of marketing has always been, “know your customer.” In today’s regulatory environment, however, it might be more accurate to say, “know your customer – or else!” Nowadays customer data – particularly in areas such as geocoding and demographic data – are often central to maintaining compliance with a wide range of regulations, in the financial world and elsewhere.

In response to this, Service Objects has just released a powerful new capability to help automate the gathering and analysis of geolocated consumer data: Address Insight – US. It provides address standardization, address geocoding and demographic information together in one real-time service, and is designed to serve a wide range of applications ranging from compliance to targeted marketing.

Examples of financial compliance issues

Let’s look at some of the areas where address insight can benefit your compliance efforts:

  • The Community Reinvestment Act (CRA) requires federally insured lending institutions to provide lending opportunities to low-to-moderate income communities – and in particular, prove that they are not “redlining” specific neighborhoods and denying them credit. One of the key performance criteria for evaluating CRA compliance is your geographic distribution of loans.
  • The Home Mortgage Disclosure Act (HMDA), enacted by Congress in 1975, requires lenders to publicly disclose data regarding their mortgage lending activities. While this is a disclosure law with no implied quotas, HMDA also serves to ensure that lenders do not contribute to the decline of specific geographic areas by failing to provide adequate mortgage financing.
  • For consumer lending in general, the Federal Financial Institutions Examination Council (FFIEC) has a set of Fair Lending Examination Procedures used to audit lenders for evidence of lending discrimination. These reviews include an analysis of geographic patterns in lending to seek evidence of “redlining” or neighborhood-based discrimination.
  • Conversely, certain real estate transactions may be subject to Geographic Targeting Orders (GTO), which are enhanced identification and record-keeping requirements imposed by the Federal Financial Crimes Enforcement Network for expensive real estate transactions in areas that are prone to money laundering activities. For example, as of 2017 transactions of $3 million or more in Manhattan or $1 million or more in parts of Florida were subject to GTOs, along with numerous other metropolitan areas.

A solution for compliance and beyond

Of course, there are numerous applications beyond compliance for geocoded address insight. For example, academic researchers can use address insight to study specific neighborhoods – for example, the University of Chicago divides the city of Chicago into 75 defined communities that correlate with tract information, and can be used as study variables. And of course, the combination of location insight and demographic data can be a very powerful tool for market targeting.

For compliance applications, Service Objects’ Address Insight – US provides data such as MSA code, state code, county code (FIPS), and tract number for addresses for FFIEC compliance. It also includes all the benefits of Service Objects’ flagship address validation and standardization capabilities, as well as appended demographic information such as household values and incomes by ZIP code.

As with all Service Objects services, Address Insight – US is available through APIs that can be interfaced directly to most contact data automation platforms, as well as convenient batch list processing for smaller applications or specific datasets. Contact us for a free 500-transaction trial key, and see what this new tool can do for you!

Mailing Address vs Physical Address: What’s the Difference?

Is a mailing address the same as a physical address?

No, not always.

In general, a mailing address can often be the same as a street address, but this is not always the case. To understand why, we must first acknowledge that the two types of addresses are often defined and regulated by two separate authoritative entities that generally serve different purposes.

Different Purposes

A mailing address, or postal address, is often regulated by postal authorities that are commonly associated with services related to the sending and receiving of mail. For example, in the US this would be USPS. In the United Kingdom, Royal Mail. Deutsche Post DHL Group for Germany and JP Post or Japan Post (日本郵政 Nippon Yūsei) for Japan. These postal authorities can be public government agencies, like the USPS, or privatized companies like Royal Mail, Deutsche Post and JP Post- which were sold off by their governments.

A physical address, sometimes referred to as a street address, is used to describe where a place is geographically located. It often pertains to a geographic location under the jurisdiction of an administrative area or region that has some government function. The physical address should have a set geographic boundary that is recognized and governed by an administrative area. If an address resides in an incorporated area then its municipality is generally responsible for providing some public services, such as law enforcement, public schools, sanitation, water works etc. If an address resides in a rural and/or unincorporated area, then sometimes these services are provided by the governing state, territory, province, county etc. Sometimes certain services are not available at all.

Location, Location, Location

Where a physical address is geographically located will often determine what public and private services it has access to. For example, a rural address may not have access to readily available public transportation or high-speed internet, whereas an address in a metropolitan area likely would.

In the US, it is the job of the US Census Bureau (USCB) to collect and produce data about the people. Both public and private agencies rely on the various datasets produced by the USCB, such as geographic and demographic data, to help make informed decisions. The USCB produces various Topologically Integrated Geographic Encoding and Referencing (TIGER) datasets that are designed for use with Geographic Information Systems (GIS) and various mapping projects. TIGER products are spatial datasets used to describe geographic features such as boundaries, roads, address information, water features, as well as legal and statistical geographic areas.

TIGER products are widely used in many US related geolocation solutions, including our own DOTS Address Geocode US service, and are considered a standard when it comes to working with geographic locations and features in the US and its territories. TIGER data, along with other topological geographic mapping datasets, can be used to help geocode a physical address to varying degrees of accuracy.

Choosing the Right Route

Mailing address datasets are generally used to help facilitate and ensure the delivery of mail, and they are not necessarily one-to-one comparable with geographic datasets like TIGER. The main reason being that these datasets are intended to serve different purposes. Let’s take USPS ZIP Codes for example. USPS ZIP Codes are not geographic areas. They are a collection of mail delivery routes and they help identify individual post offices and delivery stations that are associated with mailing addresses.

ZIP Codes help the USPS determine the best route for delivering mail. It is not uncommon for a physical address, that is geographically located in one locality, to be assigned to a different locality in its mailing address. This is common for areas where a single post office or delivery station may serve multiple localities.

Not All Mailing Addresses Are Physical Addresses

Here’s an interesting example of an address that is physically or geographically located in one state of the US, but the mailing address has it listed as being in another.

Physical Address:
25777 Co Rd 103
Jelm, CO 82063

USPS Mailing Address:
25777 Co Rd 103
Jelm, WY 82063-9203

Using Google Maps to inspect the address and the surrounding area, we see that the location is near a state line, but the address is clearly in Colorado and not in Wyoming.

According to Google the physical address is approximately six miles from the Wyoming and Colorado state line. When we investigated other addresses in the area we found that they too had a mailing address that said they were in Wyoming.

When we reached out to USPS to inquire about the addresses they acknowledged that they were indeed geographically located in Colorado; however, their ZIP code is associated with a USPS Post Office located in Jelm, Wyoming and that is the reason why the mailing addresses are for Jelm, Wyoming and not Jelm, Colorado. It may be confusing to base an address’ location on where it’s post office is located, but logistically it makes sense for the postal authority, USPS.

It’s also not uncommon for some rural areas to use general delivery, where mail is not delivered to a recipient’s physical address and it is instead kept at a post office that the recipient will go to and pick it up. If the post office is located in a different locality, then the recipient’s mailing address would be different from their physical address.

Other examples of mailing addresses that are not physical addresses include:

  • Post Office Box (PO Box) and Private Mailbox (PMB) – Many individuals and businesses use PO Boxes and Private Mailboxes as an alternative to their physical address. Postal Agencies like UPS offer PMBs as Personal Mailboxes, and while they do advertise that their PMBs include a street address it still is not the recipient’s physical address.
  • Centralized Mailboxes – Also known as cluster mailboxes or community mailboxes, are basically a large communal mail box made up of multiple individual boxes clustered together. The mailing address for a centralized mailing box does not have to reflect the recipient’s physical address as each box in the cluster will have its own unique identifier.
  • Unique ZIP Codes – These are ZIP codes that are assigned to some single high-volume addresses such as universities, government agencies and some large businesses. Postal carriers will deliver mail to the organization’s mail department, and it then delivers the mail to the final destination which may be in an entirely different geographic location.
  • Military Addresses – Are used to route mail for military mail services, such as the US Military Postal Service (MPS), the British Forces Post Office (BFPO) and the German Armed Forces (Feldpost). Civilian postal carriers deliver mail to military post offices which then perform the final delivery.

Which Address to use

For some people, their physical address is the same as their mailing address and when asked for their address they don’t have to worry about which address to give because they are both the same. For others who don’t have matching mailing and physical addresses, some consideration is needed. If the purpose of the address is to send mail to it, then the mailing address should be given. If the address is needed to locate where a place is geographically located, then the physical address is needed.

The answer should be clear but sometimes there are misconceptions and confusion and on the behalf of the party requesting the address. The party asking for the address may simply be unaware that not all mailing addresses are physical addresses and that not all physical address have mailing addresses. If the intent on how an address is to be used is not made clear, then the person giving their address could potentially give the wrong one if the two are not the same. Sometimes the person giving the address will be sure to specifically ask if they want the mailing address or the street address, but the party asking may be unaware of the difference and inadvertently ask for the wrong one.

Shipping Address and Physical Address

There can also be some confusing cases when it comes to the terms billing address and shipping address. Likely, the billing address will be a mailing address, but what about the shipping address? Let us suppose that a customer wants to have a package delivered to their doorstep. They want to enter their physical address, but they know that USPS does not deliver mail to their physical address. However, they do know that UPS does deliver to their door, but they are not sure about FedEx. If the site they are purchasing from gives them the option to choose the shipping carrier then that helps, but if it doesn’t then which address do they choose to give? Worse yet, what if the customer is unaware that their physical address is undeliverable?

Helpful Tools

When businesses and organizations work with addresses it is important to know where they are located and if they are valid and deliverable. Otherwise, they risk making uninformed decisions that can end up wasting valuable resources like time and money and damaging customer relationships. That is why Service Objects provides various address related products to help prevent mistakes and reduce waste. Our services can quickly correct and standardize address to help determine where they are located and if they are valid and deliverable.

Feel free to test drive any of our Address products and see how we handle these scenarios.

What Can We Do? Service Objects Responds to Hurricane Harvey

The Service Objects’ team watched the steady stream of images from Hurricane Harvey and its aftermath and we wanted to know, ‘What can we do to help?’  We realized the best thing we could do is offer our expertise and services free to those who can make the most use of them – the emergency management agencies dedicated to helping those affected by this disaster.

It was quickly realized that as Hurricane Harvey continues to cause record floodwaters and entire neighborhoods are under water, these agencies are finding it nearly impossible to find specific addresses in need of critical assistance. In response to this, we are offering emergency management groups the ability to quickly pinpoint addresses with latitude and longitude coordinates by offering unlimited, no cost access to DOTS Address Geocode ℠ (AG-US). By using Address Geocode, the agencies will not have to rely on potentially incomplete online maps. Instead, using Service Objects’ advanced address mapping services, these agencies will be able to reliably identify specific longitude and latitude coordinates in real-time and service those in need.

“The fallout of the catastrophic floods in Texas is beyond description, and over one million locations in Houston alone have been affected,” said Geoff Grow, CEO and Founder of Service Objects.  “With more than 450,000 people likely to seek federal aid in recovering from this disaster, Service Objects is providing advanced address mapping to help emergency management agencies distribute recovery funds as quickly as possible. We are committed to helping those affected by Hurricane Harvey.”

In addition, as disaster relief efforts are getting underway, Service Objects will provide free access to our address validation products to enable emergency management agencies to quickly distribute recovery funds by address type, geoid, county, census-block and census-track. These data points are required by the federal government to release funding.  This will allow those starting the recovery process from this natural disaster to get next level services as soon as possible.

To get access to Service Objects address solutions or request maps, qualified agencies can contact Service Objects directly by calling 805-963-1700 or by emailing us at info@serviceobjects.com.

Our team wishes the best for all those affected by Hurricane Harvey.

Image by National Weather Service 

Ensuring Addresses are Accurate and Up-to-Date

“Did you know that nearly 30 million Americans move each year? Did you also know that government agencies like counties, cities, and states are required to keep accurate and up to date records of their private citizens for communication purposes?”

Service Objects is committed to helping businesses reduce waste, and identify and improve operating efficiency through data quality excellence. And according to founder and CEO Geoff Grow, you can do this using databases up-to-the-minute USPS-certified data and more to verify your contact records.

This video will show you how to use simple API and web-based tools that validate and append data to your contact information. You will learn how data quality solutions can:

  • identify change of addresses, making it easier to keep your contact records accurate and up-to-date,
  • validate addresses to maximize delivery rates,
  • geocode addresses to provide highly accurate latitude and longitude information. In addition,
  • and append census, ZIP code and county boundary data.

Bringing High Speed Internet to Rural Areas: The Connect America Fund

This is where the US government comes in. The federal universal service high-cost program – also known as the Alternative-Connect America Cost Model (A-CAM) – is designed to ensure that consumers in rural, insular, and high-cost areas have access to voice and broadband service at rates that are reasonably comparable to those in urban areas. And Service Objects is excited to help carriers find and deliver broadband internet to these hard-working rural Americans by introducing an indicator in our Address Geocode US that will let carriers know if the location is eligible for A-CAM funding.

The Connect America Fund is a win-win for everyone involved. It incentivizes the growth of rural internet access by reimbursing carriers for a portion of their costs of development, from the federal Universal Service Fund. Currently the Fund offers over 1 billion dollars annually to help defray the high cost of running fiber optic cables and equipment to sparsely populated areas, for carriers of all sizes. This can

Internet access is about much more than posting selfies to your Instagram feed. Today, it has become the engine of both commerce and human connection. The United Nations and the US both recognize that the internet has become so fundamental to freedom of expression and opinion that it is a basic human right needed for all people. But for many people living in rural areas of the United States, affordable internet access is still out of reach. According to US News and World Report, only 55 percent of rural Americans have access to broadband internet, versus 94 percent of urban dwellers.

quickly add up to a big source of income for the carriers and a great incentive to expand their coverage.

But there is a catch. To compete for these grants, carriers must submit the addresses, GPS coordinates and several other key pieces of information to the FCC. The deadline for 2016 funds is barely a month away – on July 1st, 2017 –so finding all the businesses and households located in these remote areas is not easy. Some of these addresses do not have mail service, others are just work sites such as barns or grain silos, and many are not the main address of the business. But all of these locations would still benefit from high speed internet, AND contribute to the per-address size of the carrier’s grant.

This is where Service Objects can help. Our Address Validation product can verify, correct and append address information, as fast as 150 milliseconds per record, using our CASS-certified USPS database engine. And our Address Geocode product can translate these addresses into exact latitude-longitude coordinates, with property-level match rate accuracy up to 99.8% and indicate if the location is within the funding boundaries. Both of these products can be put to work right away, as either an API for your application or through convenient batch list processing.

According to the Hudson Institute, rural broadband companies contributed nearly $25 billion US dollars to the economies of their states, were responsible for nearly 70,000 jobs, and supported over $100 billion dollars in e-commerce in 2015. And the impact of this broadband access ranges from the ability to locate manufacturing plants in rural areas, all the way to telehealth capabilities that bring top medical expertise to patients in remote areas. It is truly an enabling technology for closing the digital divide that still impedes economic growth in these areas.

Many people don’t realize that rural America was actually the birthplace of much of our modern telecommunications – long before most of us had phones, farmers would talk with each other on networks connected through barbed-wire fencing. Today, it makes perfect sense to have the online era come full circle to a population that needs and deserves the right kind of access.

Service Objects is proud to help with this initiative. We can now import the footprint of service from a rural carrier and match all eligible addresses within that area and provide the information needed to submit to the FCC. This allows the carriers to maximize funding of A-CAM and get their portion of the 1 billion dollars at stake.

If you would like more information on how we can help with Connect America Fund, send an email to communications@serviceobjects.com.

How Constantly Changing Sales and Use Tax Rates Can Impact Customer Satisfaction

For businesses engaged in commerce, it is a real challenge to stay on top of ever changing sales and use tax rates. One minor tax rate change can have a direct impact on your customers, costing your business significant time, money and resources.

In addition, the complexity of tax laws continue to increase every year, with constant changes in tax rates, and tax jurisdictions that often go beyond simple measures such as ZIP codes or municipality. And the risks to businesses for non-compliance are potentially severe.

The result from charging customers the wrong rate can have a significant impact on a business. Unhappy customers cause customer service issues, can have a negative impact on employee morale and have a substantial financial impact from processing refunds or collecting outstanding money owed.

All this means that maintaining tax compliance – particularly in today’s business environment, with everything from multiple distribution channels to e-commerce – requires planning and processes to become a smooth-running, cost effective part of your business.

Learn more about this important topic. Register for our upcoming webinar on May 23, 2017 and hear Geoff Grow, CEO and Founder of Service Objects, as he discusses:

  • What sales and use taxes are and how they are calculated
  • The concept of Nexus and when an out-of-state business is liable for collecting sales or use taxes
  • What the Streamlined Sales and Use Tax Agreement is and why it doesn’t work
  • Recent legal rulings that can affect your business
  • The important role geo-location plays in calculating rates
  • The impact on your business when your customers are charged the wrong rate
  • The benefits of leveraging a third party data provider who is an expert in providing the most accurate and up-to-date rates in the US and Canada