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Coming Soon in DOTS Address Validation International

Our DOTS Address Validation - International validates addresses in over 250 countries and territories, instantly correcting, standardizing and appending addresses and address information for even the most...

Jonas Shaefer, Director of Engineering
Jonas Shaefer
Director of Engineering
September 17, 2020
Text: 2018 Year End Message from Our CEO

A Year End Message From Our CEO

With 2018 coming to a close in just a few short weeks, we enter our busiest time of year validating millions of deliveries for our customers every day. Just like Santa’s elves, we’ve been preparing for...

Geoff Grow, Founder & CEO
Geoff Grow
Founder & CEO
December 4, 2018

A Daisy Chain of Hidden Customer Data Factories

I published the provocatively-titled article, “Bad Data Costs the United States $3 Trillion per Year” in September, 2016 at Harvard Business Review. It is of special importance to those who need...

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Service Objects
February 27, 2018

Is Your Data Quality Strategy Gold Medal Worthy?

A lot of you – like many of us here are Service Objects – are enjoying watching the 2018 Winter Olympics in Pyeongchang, Korea this month. Every Olympics is a spectacle where people perform incredible...

Carolyn Healey, Director of Marketing
Carolyn Healey
Director of Marketing
February 20, 2018

Three Things I am Thankful for This Thanksgiving

Thanksgiving in the United States is about much more than taking a couple of days off from work, eating too much turkey, or starting your holiday shopping. This holiday has always had a higher purpose: to...

Geoff Grow, Founder & CEO
Geoff Grow
Founder & CEO
November 21, 2017

Service Objects Launches Newly Redesigned Website

Service Objects is excited to announce that we have launched a newly redesigned website, www.serviceobjects.com. The redesign effort was undertaken to enhance the user experience and features a new...

Carolyn Healey, Director of Marketing
Carolyn Healey
Director of Marketing
November 7, 2017
Service Objects integrations can help improve your contact data quality, help with data validation, and enhance your business operations.

API Integration: Where We Stand

Applications programming interfaces or APIs continues to be one of the hottest trends in applications development, growing in usage by nearly 800% between 2010 and 2016 according to a recent 2017 survey...

Jonas Shaefer, Director of Engineering
Jonas Shaefer
Director of Engineering
October 19, 2017

The Talent Gap In Data Analytics

According to a recent blog by Villanova University, the amount of data generated annually has grown tremendously over the last two decades due to increased web connectivity, as well as the ever-growing...

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Service Objects
October 3, 2017

Getting the Most Out of Data-Driven Marketing

How well do you know your prospects and customers?This question lies at the heart of what we call data-driven marketing. Because the more you know about the people you contact, the better you can...

Carolyn Healey, Director of Marketing
Carolyn Healey
Director of Marketing
September 26, 2017
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How to Use DOTS Email Validation 3

The DOTS Email Validation 3 (EV3) service has been designed to be robust enough to accommodate the particular needs of a detailed oriented programmer and simple enough to be used by a marketing assistant...

Emanuel Fuentes, Sr. Software Engineer
Emanuel Fuentes
Sr. Software Engineer
September 7, 2017

Getting Started with Service Objects

Service Objects has worked hard to make testing our APIs as simple as possible, and this in-depth guide to getting started will have you prepped for whenever you are ready. To get the ball rolling, simply...

Aki Stankoski, Application Engineer
Aki Stankoski
Application Engineer
August 24, 2017

How Millennials Will Impact Your Data Quality Strategy

The so-called Millennial generation now represents the single largest population group in the United States. If they don’t already, they will soon represent your largest base of customers, and a majority...

Carolyn Healey, Director of Marketing
Carolyn Healey
Director of Marketing
August 22, 2017

What Does API Really Mean?

API stands for Application Program Interface. It is a way for software to communicate with each other based on specific inputs and outputs. API’s are everywhere, nearly any application in existence can...

Jan Rehorik, Sr. Software Engineer
Jan Rehorik
Sr. Software Engineer
July 20, 2017

New CRM or ERP? Reduce Your Migration Risk

Birds and data have one thing in common: migration is one of the biggest dangers they face. In the case of our feathered friends, their annual migration subjects them to risks ranging from exhaustion to...

Rob Manser, Sr. Digital Marketing Manager
Rob Manser
Sr. Digital Marketing Manager
June 27, 2017

Service Objects Provides Customized Sample Code

One of our primary goals as Application Engineers at Service Objects, is to do whatever we can to ensure that clients and prospective clients get up and running with their DOTS validation service and...

Dylan Van Lant, Application Support Technician
Dylan Van Lant
Application Support Technician
March 28, 2017

We’ve Raised the Bar to a 99.999% Uptime Guarantee

For many years, we've provided a Service Level Agreement with 99.995% availability guaranteed. This equates to less than 26 minutes of downtime annually, or less than 2 minutes and 11 seconds monthly....

Travis Quine, Sr. Network Engineer
Travis Quine
Sr. Network Engineer
March 21, 2017
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Python Tutorial

Python is a versatile, robust scripting language that can be used for a variety of projects and implementations. One thing that separates Python from other programming languages is its use of white space...

Dylan Van Lant, Application Support Technician
Dylan Van Lant
Application Support Technician
March 16, 2017

Tech Support in the Age of Instant Gratification

We live in an age where an overabundance of information and resources are just a few clicks away. Even physical goods can be delivered to your front door the very same day you order.  People want and...

Dylan Van Lant, Application Support Technician
Dylan Van Lant
Application Support Technician
February 23, 2017

ERP: Data Quality and the Data-Driven Enterprise

Enterprise resource planning, or ERP for short, integrates the functions of an organization around a common database and applications suite. A brainchild of the late 20th century – the term was coined by...

Carolyn Healey, Director of Marketing
Carolyn Healey
Director of Marketing
January 31, 2017

The Role of a Chief Data Officer

According to a recent article in Information Management, nearly two-thirds of CIOs want to hire Chief Data Officers (CDO) over the next year. Why is this dramatic transformation taking place, and what does...

Carolyn Healey, Director of Marketing
Carolyn Healey
Director of Marketing
January 26, 2017
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Ruby on Rails Integration Tutorial

Ruby on Rails (or more colloquially, “Rails”) is a server-side web application framework that provides its users a powerful arsenal to create web pages, web services and database structures. Rails...

Dylan Van Lant, Application Support Technician
Dylan Van Lant
Application Support Technician
January 24, 2017

The Importance of Data Accuracy in Machine Learning

Imagine that someone calls your contact center – and before they even get to “Hello,” you know what they might be calling about, how frustrated they might be, and what additional products and...

Carolyn Healey, Director of Marketing
Carolyn Healey
Director of Marketing
January 17, 2017

The Role of a Data Steward

If you have ever dined at a *really* fine restaurant, it may have featured a wine steward: a person formally trained and certified to oversee every aspect of the restaurant’s wine collection. A...

Carolyn Healey, Director of Marketing
Carolyn Healey
Director of Marketing
January 12, 2017

These New Sales Tax Laws Might Affect Your Business

Colorado is a very difficult state to accurately calculate sales tax in. We estimate there are thousands of tax rates that vary based on location. As with most states, sales tax rates in Colorado are a mix...

Jonas Shaefer, Director of Engineering
Jonas Shaefer
Director of Engineering
January 10, 2017

Peer-to-Peer: The Next Frontier

How do you get millennials interested in a cause? For starters, you don’t use traditional direct marketing techniques. Millennials won’t even answer a call from an unknown phone number more than 95...

Carolyn Healey, Director of Marketing
Carolyn Healey
Director of Marketing
January 3, 2017

What Is Data Onboarding – And Why Is It Important?

What is the best marketing database of all? Statistically, it is your own customers. It has long been common wisdom that existing customers are much easier to sell to than new prospects – but what you...

Carolyn Healey, Director of Marketing
Carolyn Healey
Director of Marketing
November 10, 2016

Protecting Yourself from High Risk IP Fraud

With the holiday season upon us, online sales surge with customers seeking to place orders with retailers. But not all orders, form submissions, and lead generation efforts are legitimate. Building fraud...

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Service Objects
November 8, 2016

Real-Time Email Validation and Your Sales Process

Have you ever been to gamil.com? Or gmial.com? Or gmali.com? Well, many of your prospects and customers have, without even knowing it. These are just a few of the misspellings of “Gmail” alone that pop...

Carolyn Healey, Director of Marketing
Carolyn Healey
Director of Marketing
November 3, 2016

The Importance of Data Quality for CRM

What are your customers telling you about your business?This question has always been the key argument for customer relationship management, or CRM for short. Capturing data about your customers can...

Carolyn Healey, Director of Marketing
Carolyn Healey
Director of Marketing
October 11, 2016

How To Have a Happy, and More Profitable, Holiday Season

The holidays are approaching. For many merchants, this is the busiest and most profitable time of year. Especially if you sell high-ticket items that are popular as gifts. Unfortunately, the holidays are...

Carolyn Healey, Director of Marketing
Carolyn Healey
Director of Marketing
September 20, 2016

8 Tips to Build a Successful Service Level Agreement

A Service Level Agreement (SLA) makes use of the knowledge of enterprise capacity demands, peak periods, and standard usage baselines to compose the enforceable and measurable outsourcing agreement between...

Travis Quine, Sr. Network Engineer
Travis Quine
Sr. Network Engineer
September 8, 2016

Why Your Business Should Pay Attention to CASL

Many companies are worried about Canada's anti-spam legislation (CASL). A new rule goes into effect next July, and the penalties are harsh. If you email Canadians who haven't opted in, you could be on the...

Hendrik Fink, Sr. Product Manager
Hendrik Fink
Sr. Product Manager
August 30, 2016

How Lead Validation Works

As a marketer, one of your jobs is to ensure that your sales team has access to high-quality leads. So how do you go about screening your lead lists for accuracy? Believe it or not, most marketers are...

Rob Manser, Sr. Digital Marketing Manager
Rob Manser
Sr. Digital Marketing Manager
August 18, 2016

Data Governance and You

Data governance has become another trendy buzz-phrase among information technology professionals. Twenty years ago, it was a rarely heard term. Nowadays, there are professional societies, best practices,...

Carolyn Healey, Director of Marketing
Carolyn Healey
Director of Marketing
August 13, 2016

Custom Lead Scoring and How it Works

Lead scoring is a powerful sales feature offered in just about every marketing automation platform. Companies with a solid lead scoring methodology in place are better equipped to not only evaluate VOLUMES...

Rob Manser, Sr. Digital Marketing Manager
Rob Manser
Sr. Digital Marketing Manager
August 12, 2016

Five Elements of a Customer Success Program

Why focus on customer success? Retaining customers, maintaining customer loyalty, and getting new customers requires a holistic approach that goes beyond the basics of providing service, ensuring...

Carolyn Healey, Director of Marketing
Carolyn Healey
Director of Marketing
August 9, 2016

New Guidelines to SMS Authentication

With a seemingly ever-increasing amount of data breaches making headlines, companies are trying to be more vigilant than ever about making sure your accounts are secure. You've likely experienced some of...

Hendrik Fink, Sr. Product Manager
Hendrik Fink
Sr. Product Manager
August 4, 2016

The Challenge of Storing International Addresses

Working with international address data can be difficult and confusing. Even when you have an application available to validate an address, and it tells you that it's deliverable, you still have to deal...

Emanuel Fuentes, Sr. Software Engineer
Emanuel Fuentes
Sr. Software Engineer
July 28, 2016

Bots Need Address Validation Too

Remember watching Star Trek as a kid and dreaming of talking to a computer throughout the day? Then PCs arrived, and while you couldn't control them with your voice, information was at your fingertips. And...

Hendrik Fink, Sr. Product Manager
Hendrik Fink
Sr. Product Manager
July 13, 2016

What is a Data Quality Scan and How Can it Help You?

Marketing Automation and Your Contact Records: A Five Part Series That Every Marketer Can’t Miss (Part 5) Putting Your Contact Records to the Test! Now that you’ve read our series on how the quality...

Rob Manser, Sr. Digital Marketing Manager
Rob Manser
Sr. Digital Marketing Manager
July 1, 2016

Service as a Differentiator

Service quality is one of the most misused concepts in business. You can’t see it or smell it. It is hard to quantify except in hindsight, even though there are real live academic journals about it. If...

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Service Objects
June 22, 2016

Is Email Dying?

A Quora discussion recently got us thinking about the status of email in our day and age. As a company, we know how important email is, since we verify hundreds of thousands of emails a day. It's clearly...

Rob Manser, Sr. Digital Marketing Manager
Rob Manser
Sr. Digital Marketing Manager
May 26, 2016

Why We Geek Out Over Name Validation

What's in a name? Everything -- especially if you're trying to connect with customers and prospects. If you're emailing, mailing, or calling someone and you have her name wrong, you've already lost her....

Jonas Shaefer, Director of Engineering
Jonas Shaefer
Director of Engineering
April 27, 2016

Increase Your Company’s Worth With Friendly APIs

Customer relationship management (CRM) software has become a powerful business tool. With a CRM tool such as Salesforce, Microsoft Dynamics CRM, Infusionsoft, or Oracle CRM On Demand, all customer data --...

Aki Stankoski, Application Engineer
Aki Stankoski
Application Engineer
April 8, 2016

Opinionated Software – Choosing Your Vision

In software development, there are two common approaches to architectural design. One school of thought, un-opinionated, is to make software agnostic and be as flexible as possible to allow the developer...

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Service Objects
March 24, 2016

Leveraging SSD (Solid-State-Drive) Technology

Our company recently invested in SSD (solid-state-drive) arrays for our database servers, which allowed us to improve the speed of our services. As you likely know, it's challenging to balance cost,...

Travis Quine, Sr. Network Engineer
Travis Quine
Sr. Network Engineer
March 10, 2016

The True Cost Of Bad Data In Your Marketing Automation

Inbound marketing and marketing automation platforms promise to make your marketing more effective, and they have the potential to live up to that promise. However, reality often tells a different story --...

Rob Manser, Sr. Digital Marketing Manager
Rob Manser
Sr. Digital Marketing Manager
February 10, 2016

How IP Validation Can Help Prevent Fraud

Have you ever been in a business with a sign that says, "We reserve the right to refuse service"? When doing business in person, merchants may be able to detect warning signs of potential fraud. Perhaps...

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Service Objects
December 29, 2015
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Improving Canada Address Deliverability

Each year, over 140 million pieces of mail are marked as undeliverable. This happens for several reasons which include incorrect address format, address no longer exists, and mail refused by an addressee...

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Service Objects
December 3, 2015

Moving To A New CRM? Clean Your Data FIRST!

Are you moving to a new customer relationship management (CRM) solution? While you've likely included various IT costs and end-user training in your migration budget, have you considered cleaning your...

Rob Manser, Sr. Digital Marketing Manager
Rob Manser
Sr. Digital Marketing Manager
November 25, 2015

Use Name Validation to Get your Customer’s Name Right

Name Validation It's very important in a lot of ways - it’s one of the easiest ways for someone to provide fake information on a web form but can be very tricky to properly detect. Take this example of...

Jonas Shaefer, Director of Engineering
Jonas Shaefer
Director of Engineering
November 10, 2015
Service Objects integrations can help improve your contact data quality, help with data validation, and enhance your business operations.

Service Objects Integration Patterns

Request and reply Usage: The request and reply pattern utilizes the HTTP protocol to transfer data to Service Objects Web Services where the data is processed, validated and/or appended to and returned to...

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Service Objects
October 15, 2015

How FCC’s Ruling Affects Your Call-Centric Business

Did you know that text messages are now considered phone calls, at least according to the FCC's ruling on the Telephone Consumer Protection Act (TCPA)? Earlier this year, the FCC issued a ruling clarifying...

Rob Manser, Sr. Digital Marketing Manager
Rob Manser
Sr. Digital Marketing Manager
October 7, 2015

5 Tips To Save Time And Money On Shipping

If you're like most business owners, finding ways to save time and money is one of your top priorities. After all, a penny saved is a penny earned. One area you might not have paid too much attention to is...

Rob Manser, Sr. Digital Marketing Manager
Rob Manser
Sr. Digital Marketing Manager
August 20, 2015

The Problem With Bad Address Validation

Street, avenue, boulevard, and court are but a few of the many suffixes used in addresses. Add in Spanish or French variations like corte or rue and the list gets even longer. If you use the wrong suffix,...

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Service Objects
August 12, 2015

DOTS Order Validation Is Fine Tuned

We listened to our clients feedback and performed some fine tuning on our DOTS Order Validation service to better meet their needs.Our DOTS Order Validation service performs multi-function verifications...

Rob Manser, Sr. Digital Marketing Manager
Rob Manser
Sr. Digital Marketing Manager
July 31, 2015

How to Recover from an Incorrect Address

It happens all the time: customers accidentally provide incorrect addresses. Sometimes autocorrect on their phones or computers is to blame. Other times, it's an honest mistake. Whatever the reason, most...

Rob Manser, Sr. Digital Marketing Manager
Rob Manser
Sr. Digital Marketing Manager
June 17, 2015

Telemarketing and the Benefits of Telephone Data

As you likely know, telemarketing is subject to numerous laws and regulations, some of which can cost a company a lot of money if they don't comply. For instance, the largest Do Not Call settlement to date...

Rob Manser, Sr. Digital Marketing Manager
Rob Manser
Sr. Digital Marketing Manager
June 10, 2015

Keeping Up with Ever-changing Sales Tax Rates

In most cases, selling physical products in the United States also means calculating, collecting, reporting, and paying sales tax. If you have multiple stores, operate a delivery service, or ship...

Rob Manser, Sr. Digital Marketing Manager
Rob Manser
Sr. Digital Marketing Manager
May 26, 2015

Cutting the Cord… But is the Cord Really Cut?

The great migration from traditional landline continues. After all, nearly everyone has a cell phone, and many families have multiple cell phones. In addition to competition from wireless phones, the...

Geoff Grow, Founder & CEO
Geoff Grow
Founder & CEO
January 13, 2015

Why Does a VoIP Line Show My Old Address?

The good old days: You'd move, get a new phone number, and your utility records would show your correct address. Though it wasn't necessarily ideal, address accuracy pretty much took care of itself. Today,...

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Service Objects
January 6, 2015
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