Nearly every company claims to offer great customer service. At Service Objects, we take it a big step further, benchmarking our performance every year against the industry-standard net promoter score...
Business is always changing; unfortunately, fraudsters are constantly adapting to keep up. A perfect example of this is a new trend that has cost customers and taxpayers hundreds of billions...
When it comes to looking up sales and use tax rates, our DOTS FastTax service has you covered. This service provides users with the option to look up rates by...
Any time a new source of public funds emerges, fraudsters are soon to follow. Especially in cases where organizations try, with the best of intentions, to get money into the...
It is not surprising that dealing with sales and use tax rates can get complicated quickly. Our 50 states contain a little over 3,000 different counties, and over 11,000 sales...
According to the late motivational author Dale Carnegie, “Names are the sweetest and most important sound in any language.” And if you run a business, this is even more true...
According to CBRE, ecommerce made up to 20% of retail sales in 2021 and ecommerce sales continues to grow annually at about 16%. Making sure that your ecommerce checkout process...
Earlier this year, we looked at the issue of shopping cart abandonment in e-commerce. It wasn’t a pretty picture: cart abandonment rates ranging from roughly 60-80%, and over the US...
Unless you are one of the youngest Millennials, you probably remember the days when ecommerce was a novelty – because e-anything was a novelty. In those days, the thought of...
