Tag: Customer Service Excellence

A Letter From Our CEO: Crisis Reveals What Is Already in Us
I have always believed that crisis reveals character. We entered the pandemic from a position of strength. Our business was experiencing double-digit growth, and we were looking forward to another...
Customizing for the Client: Introducing the New ReverseSearch operation
Customer service excellence is one of Service Objects’ four core values. We are committed to providing the highest level of customer service and one of the ways we achieve this...
Person's hand with a happy face business card
Sometimes things go wrong. Sometimes it is our fault, and sometimes it is, dare I say it, something the client did wrong. We are all human, and as long as...
Black Friday Neon Sign
The four-day Thanksgiving weekend is traditionally the start of the holiday shopping season, with Black Friday sales bolstering bottom lines and consumer spirits. Retailers, online and off, are expected to...
Customer Service Week: More Than a Week to Us
This week, October 1-5, was Customer Service Week: a nationally-recognized event first proclaimed by the US Congress in 1992. It was designed to recognize the work of customer service professionals...

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