API Explained in Fewer than 140 Characters (or thereabouts)
If you look up API on Wikipedia, you'll find a lengthy explanation filled with computer terms and examples. In fact, the Wikipedia entry on APIs is more than ...
24 Hours to Improving Your CRM
So you've invested in a customer relationship management (CRM) software and implemented its use across your business organization. Like any investment, a CRM deployment takes time to yield ...
Why Your CRM is Ineffective
Ever wonder why your CRM isn't as effective as you had hoped it would be? Here's the reason: Bad data! According to a recent article published on Health ...
When & How to Best Use Batch Cleanup
Updated from original post The Business of Batches, published 04/02/09 We are often asked, “What is the difference between integrating an API versus running a batch?” Running a ...
Pro-tip: Use the Service Path
Updated from November, 2010. One of the most important tools in my utility belt for troubleshooting, referencing, and integration is the “service path." The service path is basically ...
Failover of Contact Validation Services, Ensuring the Continuous Flow of Your Data
Many companies talk about up-time and service level agreements that look great on paper but don’t perform up to customer expectations in a crisis. A good backup process, ...
Plug Into Web Services without Breaking a Sweat
Introducing the Address Validation Do-it-Yourself Plugin for Salesforce.com When I can get greater functionality out of my work applications without getting the tech staff involved, it makes my ...
Drupal Integration with DOTS FastTax
This week I'd like to highlight an integration of the DOTS FastTax Web Service with the Ubercart 6 e-commerce package for Drupal. Drupal developer Ankur Rishi, along with ...