How Millennials Will Impact Your Data Quality Strategy
The so-called Millennial generation now represents the single largest population group in the United States. If they don’t already, they will soon represent your largest base of customers, ...
Follow This Checklist to Ensure a Smooth API Integration
There can be a lot of “i’s” to dot and “t’s” to cross when integrating with any API. Here at Service Objects, we certainly recognize there can be ...
Ensuring Addresses are Accurate and Up-to-Date
“Did you know that nearly 30 million Americans move each year? Did you also know that government agencies like counties, cities, and states are required to keep accurate ...
Is Your Shopping Cart Feeling Abandoned? Data Quality Can Help
Dating experts will tell you that people have more problems committing than ever before. And nowhere is this more evident than in your online shopping cart. According to ...
The Cost of Incomplete Leads to Your Business
If you are old enough to remember the disco era, one of its biggest hits was “Got to Be Real” by Cheryl Lynn. (And if you’re younger, it’s ...
Service Objects’ Average Response Time Ranks Higher Than Google…
When comparing SaaS providers, one of the key metrics that is often measured is the service response time. That response time, or latency, is a succinct measurement of ...
What Has Changed in Customer Service?
Every week, I’m asked, “What is changing in customer service?” The expected answer is that I’ll talk about all the new ways customer service and support is conducted ...
Lead Validation and Identifying Nonprofit Organizations
Service Objects, Inc. is fanatical about customer support, we love working with clients and prospects to build the kind of APIs that they want and need. Some of ...
The Importance of Data Quality for International Ecommerce
In today’s era of online ecommerce, international sales represent a huge potential market for US vendors. According to research firm eMarketer, international sales represent three-quarters of a nearly ...