Around the World with Data Privacy Laws
If you work with data, you have certainly heard by now about GDPR: the new European Union laws surrounding consumer data privacy that went into effect May 25, ...
NCOA Live Best Practices
If you want to use our National Change-of-Address web service, DOTS NCOA Live, for contact address validation but are hesitant to dive in due to the complex nature of ...
New Country Detective Service Helps Improve Accuracy and Compliance
Knowing the geographical location of contact data records is crucial for compliance with the over 100 different Data Protection laws currently in force around the globe. While Europe’s ...
Anatomy of a Service: DOTS Lead Validation International
DOTS Lead Validation International is easily our most robust and valuable service. This service improves the quality of your leads by correcting or eliminating unreliable contact record data ...
Service Objects Proves Customer Service Reigns Supreme with NPS Score of 65
Hitting a new all-time high for customer service, Service Objects recently earned a Net Promoter Score (NPS) of 65, placing the company shoulder-to-shoulder with other tech industry leaders ...
Understanding Addresses in the United Kingdom
For companies who deal with users in the United Kingdom, this reference guide can help you better understand how UK addresses are formatted and what makes an address ...
What Role Does Contact Data Quality Play in GDPR Compliance?
If you do business in Europe, you are probably quite familiar by now with the acronym GDPR – the European Union’s General Data Protection Regulation. In May 2018, ...
DOTS Address Validation 3: Understanding the Tools at Your Disposal
Here at Service Objects, we have a team of engineers standing by to help you get the most out of our data validation services. Our goal is to ...
Data Quality and Customer Experience
Once upon a time, customer service and support operations were viewed as the “complaint department” – a back-office function, a necessary evil, and above all a cost center ...
