A brand new year is upon us – and once again, many of us are making resolutions for 2018. Perhaps eating better, working harder, or even blowing a thick layer of dust off that exercise machine in our basement. The new year is always a great time to make a fresh start.
Here at Service Objects, we have our own resolutions for 2018 as well. Of course, ours are designed to help your 2018 marketing efforts be even more successful than last year. Here are some of the biggest ones on our list:
Automate your regulatory compliance. More than anything, 2018 will cap a growing era of global consumer rights and stiffer regulation. Between the pending May implementation of the European Union’s General Data Protection Regulation (GDPR) and the recent expansion of the US Telephone Consumer Protection Act (TCPA), your use of consumer contact data for marketing is more tightly controlled than ever. And ignorance of the law isn’t bliss: fines for TCPA violations run as high as $15,000 per violation, and GDPR violations can command fines as high as 4% of your gross turnover.
We can help you get started on your path to achieve compliance with both of these new regulations. For GDPR, which requires maintaining explicit customer permission for use of their personal data, products such as Address Validation International, Lead Validation International and Email Validation can flag European addresses for GDPR processing and clean your contact database at time of use. And for TCPA, which prohibits unsolicited calls to consumer cellular numbers, our GeoPhone Plus product can help ensure that customer contact numbers haven’t been ported to new mobile customers.
Help you move into global markets. The world is getting smaller every year, which means that your potential market is getting larger. We can help you validate and verify international leads with tools such as Address Validation International and Lead Validation International, to help you target your overseas marketing more effectively.
Reduce the amount of fraud in eCommerce transactions during sales peaks. Did you know that 2017 saw the largest online sales volumes ever for Black Friday and Cyber Monday? According to data from Adobe Analytics, consumers spent a record $11.6 billion dollars across these two peak sales days – and according to Forbes Magazine, fraudulent transactions spike during these peak periods as well. We have a wide range of solutions for eliminating online fraud, ranging from lead validation to best practices such as validating IP addresses, to ensure that order from Kansas isn’t originating in Kyrgyzstan.
Give your customers a better experience. Your business rises and falls with the service experiences you deliver your customers. Our flagship delivery accuracy solutions, powered by continually-updated USPS, Canada Post and international address databases, makes sure your products get to the right people at the right address every time. And even when customers slip up and give you an undeliverable address, our Address Detective product can help make things all better.
Lower your costs. Would you like to get better lead response rates in 2018? Keep your contact database clean and up-to-date as prospects move or change jobs? Or improve your marketing ROI by filtering out bogus or fraudulent leads? We can do all of that for you, and more. We have a whole smorgasbord of solutions that help you have genuine, accurate and up-to-date data, improve marketing campaign performance, ensure better leads, and do more with less.
One more thing that makes our New Year’s resolutions better than most people’s – we always keep ours! That’s why we have over 2400 clients and counting today. And we look forward to serving you in 2018.